Dialpad logo

Sales Development Representative - Dialpad

View Company Profile
Job Title
Sales Development Representative
Job Location
Phoenix, AZ
Job Description

About Dialpad

Work Beautifully

Dialpad is the leading Ai-Powered Customer Intelligence Platform that is transforming how the world works together. Based on 4 billion minutes of analyzed voice and meetings data and growing, we have designed one, beautiful workspace that seamlessly combines the most advanced Ai Contact Center, Ai Sales, Ai Voice, and Ai Meetings with Ai Messaging. More than 30,000 innovative brands and millions of people use Dialpad to unlock productivity, collaboration, and customer satisfaction with real-time Ai insights. With initial funding and leadership from Google and leading venture capitalists such as ICONIQ and Andreessen Horowitz, Dialpad has over $200M in ARR and is one of the fastest growing Ai companies in the world.

About the team

Dialpad’s Sales Development Representative will contribute to our Sales team by acquiring new customers, uncovering market opportunities and getting the market talking about Dialpad! In this role, you’ll combine prospecting, lead qualification and industry research to create qualified sales opportunities for your Account Executives. Dialpad’s Sales Development Representative team nurtures relationships with prospects; becoming the initial point of contact by performing outreach through calls, emails and social media. This team works together with Account Executives and has the opportunity for close mentorship and professional development.

Your role

As a Sales Development Representative, you’ll own building prospect lists, pipeline management and maintaining in-depth knowledge of Dialpad products. You’ll collaborate  with your Account Executives to develop prospecting strategies and vertical campaigns unique to your territory. You’ll also support the creation of net new prospecting lists for target accounts and key decision makers. You’ll connect with prospects using  all communication channels (phone, email and social media). In addition, you’ll bring your confidence, commitment and love of winning to hone your craft and launch yourself into a successful sales career!

This position reports to our Sales Development Manager and is based in our Tempe, AZ Office.

What you’ll do

  • Prospect ideal target personas by making 50+ outbound calls per day, with additional touchpoints via email
  • Adhere to “speed to lead” best practices for all inbound Marketing Qualified Leads
  • Consistently meet or exceed quota of sales qualified opportunities for Dialpad’s Account Executive team
  • Embrace a growth mindset by prioritizing sales enablement activities
  • Enthusiasm to learn and implement various sales methodologies such as SPICED and BANT
  • Learn to navigate through sales tools such as Salesforce, ZoomInfo, Outreach, Sales Navigator and Dialpad
  • Partner closely with your manager, peers and Account Executives to improve messages, processes and daily activities

Skills you’ll bring 

  • Efficient, organized and detail-oriented
  • Highly motivated and committed to achieving success, both individually and within a team
  • Excellent verbal and written communication skills and confidence
  • Demonstrated sense of curiosity, motivation and resourcefulness.

Work Experience

  • No sales experience required, but an enthusiasm for sales and a desire to become an expert in the field is preferred.

Dialpad benefits and perks

Equity, balance, and belonging

At Dialpad, we strive to ensure that Dialers are free to bring their full selves to work each day, and champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity.

Culture

We’ve been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent. 

Compensation and equity

Teamwork makes the dream work, and Dialpad offers competitive salaries in addition to stock options because each and every Dialer participates in our success.

Benefits, time-off, and wellness

An apple a day keeps the doctor away—and it doesn’t hurt that we offer flexible time off and great options for medical, dental, and vision plans for all employees. Along with that, employees also receive a monthly stipend to help cover your cell phone bill, home internet bill, home office equipment, gym membership costs, a variety of wellness events, and more!

Continuing education

Dialpad offers a yearly stipend for continued learning and education expenses.

Diversity, Equity, and Inclusion (DEI) at Dialpad

At Dialpad, we are passionate about Doing the Right Thing. This means we are committed to building a values-driven culture that celebrates identity, inclusion and belonging. As a global company, it’s our responsibility to come together to create a culture where all Dialers can Work BeautifullyDelight Our Users, and Innovate Continuously to bring our world-class product to life. 

Every Voice Matters at Dialpad. We build community through our Employee Resource Groups, company-wide celebrations, service days, and a robust internal learning & development program focused on the success of our Dialers.

Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.

Discover job listings, tech companies, startups, investors, job listings, funding rounds, industries, and tech stacks.

Get EmployblBook a demo call

AND/OR


Get periodic emails about startups and the tech job market

Employbl Newsletter is about helping you find jobs and understand the tech job market. Read previous issues.

Dialpad Headquarters Location

San Francisco, CA

View on map

Dialpad Company Size

Between 1,000 - 5,000 employees

Dialpad Founded Year

2011

Dialpad Total Amount Raised

$450,000,000

Dialpad Funding Rounds

View funding details
  • Series Unknown

    $50,000,000 USD

  • Series F

    $170,000,000 USD

  • Series E

    $10,000,000 USD

  • Series E

    $100,000,000 USD

  • Series D

    $50,000,000 USD

  • Series C

    $17,000,000 USD

  • Series C

    $17,000,000 USD

  • Series C

    $35,000,000 USD

  • Series C

    $35,000,000 USD

  • Series B

    $15,000,000 USD

  • Series A

    $3,000,000 USD