Sales Development Representative - Airkit

Position Summary

People come first in every aspect of what we do, both internally and externally. Our fast-growing team is seeking a high-performing Sales Development Representative to join us as we pioneer the CX universe. 

This team member will provide the first interaction to all potential Airkit customers and will be a foundational member of the Airkit go-to-market team. 

Core Responsibilities 

As to be expected in a start-up moving as fast as we are, the scope of this position will evolve continuously. Comfort with ambiguity is required. Below is a partial representation of what may be included in the Sales Development Representative’s purview:

Sales

• Meet and exceed quotas of qualified pipeline, meetings, and activities
• Manage prospects from lead generation through demos with the ability to articulate the value proposition and navigate objections
• Conduct daily calling and outbound lead generation activities
• Build territory plans and detailed account-based sales strategies with Account Executives
• Conduct web and phone-based introductory conversations, discovery sessions, and initial demos to drive prospect engagement
• Use Salesforce.com to maintain and report on activities and metrics
• Travel for team events, conferences, trade shows, and customers
• Work effectively crossfuntionally

Required Qualifications

Please note that for our SDR role, we value the opportunity for you to work in person with your peers. This role requires you work a minimum of 2 days a week from our New York City office. 

• Bachelor's degree (or equivalent experience)
• Minimum of 1 year experience in a Sales Development role, or comparable experience in lead generation, sales or marketing
• Desire and ability to go above and beyond to ensure that our customers have a great experience working with us at every part of their journey
• You are great at improvising and thinking of creative ways to address customer challenges through non-traditional approaches
• Success within an early stage environment – strong contributor in building winning products, playbooks, teams and cultures
• Excellent verbal and written communication skills
• Exceptional interpersonal skills with a proven track record of success interacting with colleagues in cross-functional teams
• Ability to operate in fast iterative cycles

Beneficial Experiences

• SaaS experience strongly preferred and Sales & CX SaaS experience is a huge plus
• Experience working in a B2B environment with mid-market to enterprise customers