Research Services Account Executive - Qualtrics

At Qualtrics, we create software the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the microphone and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 6,000 people across the globe who think that’s work worth doing.

When you join one of our teams, you’ll be part of a nimble group that’s empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the microphone and iterating until the best solution comes to light. You won’t have to look to find growth opportunities—ready or not, they’ll find you. From retail to government to healthcare, we’re on a mission to bring humanity, connection, and empathy back to business. Join over 6,000 people across the globe who think that’s work worth doing.

Research Services Account Executive

Our Research Services team enables customers to get the best use out of the Research and strategy platforms by empowering them with the assistance and tools they need to do so. Customers who use our team are known to be more likely to remain a Qualtrics customer meaning we align not only to net new revenue but also to our very high renewal rate.
This is an exciting opportunity to work on a high performing team collaborating with many different stakeholders. 

How You’ll Find Success

As a Research Services Account Executive at Qualtrics, You should love providing quality services to clients - such as aggregated panel services, translation services, reporting, analytics, scrubbing, ad testing etc.

• You are a team player and enjoy working as a team - but also have the initiative to work on your own.
• You are highly communicative and influence others effectively, creating trust.
• You can problem solve and come forward with solutions
• You are career motivated, and excited to work in a fast paced environment!
  
  

How You'll Grow

This role covers clients across all EMEA regions and customer types -from academic to corporate and enterprise which will provide great exposure to the potential candidate.

• The role involves the development of strong relationships with key stakeholders across the business, most importantly our delivery team in research services.
• Every day is different, providing plenty of scope and opportunity to continue to learn.

Things You’ll Do 

• Acquire new research service clients, negotiate, and sell the Qualtrics Research Service to all new, current, and potential Qualtrics Research Suite clients
• Work collaboratively with the client, internal departments as well as external partners to deliver exceptional customer experience with every project
• Responsible for quality responses/sample for Research Suite clients
• Whether our clients need responses from the general population, or from targeted groups of individuals (i.e. doctors in New York)—our team produces a qualified panel of respondents for our clients.

What We’re Looking For On Your Resume

• Minimum of 4 years Sales Account Management experience in Market Research industry
• Must have a minimum of Bachelor’s Degree or equivalent (Ideally majoring in Marketing or Market Research)
• Proven track record of strong performance in quota carrying role/s
• Passionate about customer success, delivers high standard of professionalism and would has a role model behaviour

What You Should Know About This Team 

The EMEA RS team currently sits across 3 countries and consists of Account Executives, Account development managers, and a sales development representative. We are an ambitious team who work closely to get the job done.

Our Team’s Favorite Perks and Benefits

• On top of our benefits (Healthcare, Pension, Bike to work, Travel tax, Wellness bonus etc.), we are offering an exciting ‘Experience Bonus’ after a year of service. The purpose is to fund a dream you’ve always dreamt of! it could be from attending a sporting event or concert or visiting somewhere exotic or staying at a 5 star hotel!
• Day to day perks include free breakfast, lunch, snacks and drinks