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Regional Facilities Operations Lead - DoorDash

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Job Title
Regional Facilities Operations Lead
Job Location
Chicago, IL; Seattle, WA; Atlanta, GA; New York, NY
Job Description

About The Team

The Facility Operations team is tasked with maintaining facilities across the globe that enable the operators to do their very best work. We are building and operating facilities that are inclusive, inspirational and at the same time safe and functional. We want to remove any and all friction in the physical space that prevents our employees from doing their very best.

About The Role

DoorDash is looking for a Facility Operations lead who will report into the Facility Operations Senior Manager and support the growth of the New Verticals portfolio’s that includes DashMarts and Kitchens. In this role, you will support a region that is responsible for multiple facilities across several states in the US. This role will be responsible for coordinating facility repairs for all locations to minimize downtime, maximum productivity and provide equipment-related technical support for the field team. This role will require exceptional communication, organization, customer service and problem solving skills. 

You’re Excited About This Opportunity Because You Will…

  • Promptly respond to maintenance and repair request via work order management system and follow up to validate the work is completed to DoorDash standards
  • Build and maintain landlord and property manager relationships as well as coordinate necessary repairs and maintenance
  • Be the main point of contact for the field Operations , serves as the escalation point for facility emergencies
  • Proactively plan and coordinate with vendors for emergency and incident management planning
  • Represent Facility Operations during pre-construction site reviews
  • Attend turnover of new facilities to validate complete asset has been handed off to the Facilities team
  • Implement and execute capital projects (retrofits); scope, schedule, budget 
  • Provide periodic reports on maintenance and repair activities
  • Add and modify preventative maintenance programs for new and existing equipment
  • Maintain certificates of insurance, indemnification agreements and permits
  • Develop, source and maintain vendor network for each trade and market area to ensure readiness to response and set up for new locations
  • Monitor refrigerators and temperature control systems and troubleshoot issues 
  • Maintain and/or development store profiles that include maintenance history, asset details,, warranty, service manuals and reference materials for each location in region
  • Create and maintain references and troubleshooting guidelines 
  • Coordinate utility and waste/recycling new store set-ups
  • Travel up to 40% for site inspections and to support launching new facilities

We’re excited about you because you…

  • Have strong working knowledge of construction, electrical, plumbing, HVAC, and refrigeration
  • Able to handle emergency situations effectively and quickly to minimize business disruptions 
  • Strong vendor management, communication and organization skills
  • 5-10 years experience in facilities or construction management
  • Facilities Management certification preferred
  • Customer Obsessed with a passionate drive to take initiative, and offer unique solutions that deliver on their expectations.
  • Think big, and Start Small with a thoughtful process of analyzing data and circumstances to solve problems and reach a well-reasoned solution.
  • Value our One Team, One Fight mentality by executing on our common goals in a pleasant and energetic manner.
  • Have a Bias for Action with an appreciation and understanding of our mission in order to make sound, timely contributions.
  • Strive to be 1% Better Everyday with your openness to new ways of thinking and acquiring new skills to retain a competitive advantage.
  • Choose Optimism and Have a Plan, whether it's a big project or impromptu task, you are quick on your feet and happy to contribute in a helpful, organized way.
  • Have a bachelor’s degree or equivalent work experience.

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.

DoorDash Headquarters Location

San Francisco, CA

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DoorDash Company Size

Between 8,600 - 8,600 employees

DoorDash Founded Year

2013

DoorDash Total Amount Raised

$2,471,820,032

DoorDash Funding Rounds

View funding details
  • Series H

    $400,000,000 USD

  • Series G

    $100,000,000 USD

  • Series G

    $600,000,000 USD

  • Series F

    $400,000,000 USD

  • Series E

    $250,000,000 USD

  • Series D

    $535,000,000 USD

  • Series C

    $127,000,000 USD

  • Series B

    $40,000,000 USD

  • Series A

    $17,300,000 USD

  • Seed

    $2,400,000 USD

  • Pre Seed

    $120,000 USD