Processing Technician - Mixlab

Job Title: Processing Technician
Job Location: Weatherford, TX
Job Listing URL: https://jobs.lever.co/mixlab/f16c25bd-cac6-4705-83b6-1173ba84dd17
Job Description: Mixlab, the fast-growing veterinary compounding pharmacy, is hiring Processing Pharmacy Technicians in our Texas pharmacy. We are looking for Technicians who are obsessed with details and are driven by an ability to #makeithappen for our customers and their furry (and scaly!) friends no matter what. You will be an integral part in helping us to ensure our TX operations run smoothly, and to make Mixlab a 100% dependable resource for our customers and veterinarians alike. This role reports directly to the Pharmacist-in-Charge.
Processing Responsibilities:
Prepare orders for our pet parents by confirming customer data; counting, filling and labeling medications; and packing orders
Ensure accuracy of patient information and records, and update as necessary
Check for completeness of prescriptions
Handle customer interactions in a friendly and professional manner
Partner with pharmacists and logistics team to troubleshoot issues, work on special projects to improve quality and efficiency, and drive a smooth operation
Keep accurate records and monitor inventory levels in accordance with Texas State Board of Pharmacy & Federal regulations and company policies and procedures
Maintain an organized work area and upkeep the appearance of the pharmacy
Cross-train across other Mixlab functions over time including customer service, logistics, and compounding
Champion the pet parent experience by recommending digital process changes and troubleshooting bugs
About You:
You are registered with TX Board of Pharmacy as Pharmacy Technician.
You have experience working in a data processing, fulfillment, or retail role
You have experience working in veterinary care or the medical field, or a strong interest in working in the field
You have a strong attention to detail
You have a customer-focused (and in our case, a pet-focused!) mindset
You thrive in a fast-paced work environment
Must be able to remain in a stationary position 50% of the time.
Must be able to move boxes holding medications weighing up to 25lbs across the office
You have excellent communication skills - both written and verbal - and are a collaborative, team-player
You have an all-hands-on-deck attitude with an ability to remain calm and excel under pressure
You have the ability to learn and adapt to new processes and procedures
You constantly strive to “wow” clients and patients
You have a strong sense of ownership and accountability
You are scrappy and resourceful
You’re not afraid of wearing multiple hats - you pitch in to help the team when necessary
You have flexibility to work nights, weekends, and holidays
MUST LOVE PETS!