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Policy Specialist, Market Responsibility, Trust & Safety - Spotify

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Job Title
Policy Specialist, Market Responsibility, Trust & Safety
Job Location
Dublin
Job Description
Spotify’s Trust & Safety team is dedicated to creating a platform that’s safe for users and creators and true to our values. We are seeking an outstanding Policy Specialist to join our Market Responsibility team in Trust & Safety. You are a problem solver who excels in a fast paced environment, can create structure in ambiguous spaces, and can support influencing cross-functional teams to drive solutions.
What You'll Do
  • Leverage insights from Legal, Government Affairs, and Trust & Safety teams to identify, propose, and implement updates and improvements to existing workflows and tooling.
  • Support Trust & Safety’s production of transparency reports, including setting project timelines and priorities, working with cross-functional stakeholders to track dependencies and facilitating cross-functional review and feedback.
  • Conduct objective and timely investigations into legal requests.
  • Who You Are
  • BA/BS degree or similar experience required.
  • A minimum of 2 years experience in a role supporting content moderation and safety issues.
  • Passionate about building a safe space for our users and creators; has a strong understanding of the online safety landscape, especially issues related to privacy and free-expression.
  • Strong project management skills; proven ability to lead multiple projects simultaneously across time zones. Able to facilitate critical conversations with ease and balance competing priorities.
  • Experience in data analysis and producing public-facing reports.
  • Excellent stakeholder management and interpersonal skills; able to navigate complex issues and passionate about helping Spotify users and creators.
  • Excellent communication skills; experience representing your team in cross-functional meetings and able to synthesize complex information for all audiences.
  • Standout colleague with the ability to operate autonomously.
  • Fast learner and thrives in a fast-paced environment.
  • A flexible and solutions-oriented attitude, adept at finding solutions and improvements to reporting challenges.
  • Where You'll Be
  • The role will be based out of Dublin, Ireland.
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