The Company

Wizeline is a global technology services provider that partners with Fortune 500 companies and startups to build high-quality digital products and platforms that accelerate time-to-market. Our diverse and adaptive teams provide the right combination of solutions and methodologies to deliver results while collaborating with our customers’ teams to foster innovation through continuous learning. 

Our People

At Wizeline, we understand that great people and teams build great software. All team members are empowered to take ownership, raise their hands, and develop innovative solutions to our customers’ most challenging problems. To retain and develop top talent, we foster a working environment that celebrates creativity, encourages skill development, and allows for multidisciplinary collaboration.

Community Impact

We are invested in making a positive impact in our communities. That’s why we created Wizeline Academy, a free, community-based education program that teaches high-value skills to workers looking to advance their tech industry careers. To date, Academy has served more than 32,000 students with 250 instructors across 194 courses. Wizeliners have the opportunity to upskill by taking Academy courses and can also share their expertise by delivering classes to students.

What you will bring to the team

• The People Partner is both a strategic and hands-on role that provides full cycle People Operations support to Engine Room BU working directly with Directors and some E-Staff members. The role is critical in executing our people strategy, providing great internal customer support, and driving People functional excellence and process improvement.

Your Day-to-Day

• Serves as the main point of contact of Wizeliners for People matters such as policies or sensitive situations.
• Consult with line management providing People  guidance when appropriate.
• Analyze trends and metrics in partnership with People Areas of Specialization to develop solutions, programs and policies.
• Manage and resolve complex employee relations issues. 
• Maintain in depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks, and ensuring regulatory compliance. Partner with the legal department as needed/required.
• Provides day-to-day performance management guidance to line management (coaching, counseling, career development, disciplinary actions).
• Works closely with management and employees to improve work relationships, build morale, increase productivity and retention.
• Administer compensation, benefits and performance management systems, employee relations.
• Provide guidance and input on business restructures, workforce planning, succession planning.
• Participate in evaluation and monitoring of success of training programs. Follow-up to ensure training objectives are met.
• Determine needs and design plans to address issues related with leadership development, performance and talent management, career/succession planning and company training programs.
• Guarantee the compliance of company procedures and policies.
• Advise managers on organizational policy matters such as equal employment opportunity and sexual harassment, and recommend needed changes

Are You a Fit?

• At minimum of 5 years of high-level experience in resolution of complex employee relation issues. Working knowledge of multiple People disciplines including compensation practices, organizational diagnosis, employee and labor relations, performance management, employee & team engagement and respective employment laws. Relevant industry experience is a plus.
• General knowledge about labor law for Mexico
• Self-starter. Ability to solve problems, take responsibility and deliver results with a spirit of innovation and strong commitment to excellence.
• Ability to work with senior executives 
• Strong communication, influencing and interpersonal skills.
• Fluency in English and Spanish required (read, write and speak).
• Location: Mexico city / Guadalajara

Why You Should Apply

Still not convinced you should apply? Here are some of the things that make Wizeline different from other technology services companies:

Our Values

At Wizeline, we value innovation, community, and ownership. Our commitment to diversity, inclusion, and respect fosters an environment where everyone does well and does good. We're proud to be recognized by the Human Rights Campaign Foundation in response to our inclusive corporate policies and best practices for LGBTQ+ employees. 

Our Culture

We offer exceptional career growth opportunities to our employees with skill development workshops, mentoring programs, and support for side projects or entrepreneurial work. In 2020, we won a Súper Empresas award for our organizational culture and climate.

Our Benefits and Perks

We offer competitive compensation and employee-centric benefits, including industry-leading maternity and paternity leave, wellness programs, and remote work opportunities. In recognition of our superb employee benefits, we even qualified for the Súper Espacios award in 2021. 

Our Global Family

To support the global nature of our business and help our employees grow beyond their technical skills, we offer free virtual English and Spanish language classes as well as provide immigration support when applicable. Prior to COVID-19, we had a robust Work Abroad program in place, which we plan to continue once it’s safe to do so. 

#AllAreWelcomeHere

Wizeline creates and fosters a diverse, inclusive, and harassment-free workplace where everyone can achieve their potential. All applicants will be considered for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.