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Manager, Field Services - LiveOak Fiber

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Job Title
Manager, Field Services
Job Location
Brunswick, GA
Job Description
We are excited to add this position to our growing team! LiveOak Fiber employees enjoy 100% company-paid medical, dental, vision benefits, as well as bonus potential. At LiveOak Fiber, you will be part of a team that values your ideas, contributions, and career growth. Our offices are located just minutes from the beautiful Emerald Coast of Florida and the gorgeous Golden Isles of Georgia. The following is an overview of the role and what we are looking for in a successful candidate.

Position Overview & Purpose
The Manager, Field Services will lead the regional Field Service team in delivery of all Services for a greenfield fiber-based broadband ISP and will build the Field Services organization from the ground up along with LiveOak’s Leadership.
Essential Duties & Responsibilities
  • Collaborates with leadership to determine and prioritize business strategies as they pertain to field services within the region
  • Ensures pace of delivery targets are being met
  • Oversee all functions pertaining to the delivery and support of services within your region
  • Implement robust training program for workforce development from entry to mastery
  • Ensures adequate staffing to meet high scale demands of growing company
  • Collaborates with Project Management, Construction, Sales, Customer Service, and Engineering to ensure consistent, exceptional customer experience
  • Knowledge, Skills & Abilities
  • Strong oral and written communications skills
  • Outstanding working knowledge of Fiber based Field Operations
  • Demonstrated leadership and teambuilding skills, including in cross functional teams and situations
  • Process oriented, automation forward thinker
  • Strong leadership and motivational skills to steer large field organization
  • Basic Qualifications & Competencies
  • 10 or more years’ work experience in Telco/Cable Field Operations
  • 4-year college degree, or equivalent experience
  • Manager/Sr. Manager level or higher in current role
  • Must be able to provide proof of eligibility to work in the U.S.
  • Preferred Qualifications & Competencies
  • 5+ years’ experience leading regional Field Operations organizations
  • Heavy emphasis in career on delivery automation
  • Has led field teams of 50+ technicians
  • Physical Demands & Working Environment
  • Walking- up to 40%
  • Standing- up to 35%
  • Reaching- up to 55%
  • Lifting and/or bending- up to 55%
  • Work environment- indoors and outdoors
  • Able to lift 50 pounds
  • Travel: up to 100%
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    LiveOak Fiber Headquarters Location

    Brunswick, GA

    View on map

    LiveOak Fiber Company Size

    Between 20 - 50 employees

    LiveOak Fiber Founded Year

    2022

    LiveOak Fiber Total Amount Raised

    $150,000,000

    LiveOak Fiber Funding Rounds

    View funding details
    • Private Equity

      $150,000,000 USD

    LiveOak Fiber's Industries

    LiveOak Fiber's Tech Stack