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IT Help Desk Summer Intern - 23andMe

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Job Title
IT Help Desk Summer Intern
Job Location
Sunnyvale, CA
Job Description

During our 10-week summer internship program, you'll join our Compute Enterprise Infrastructure team who provides top notch technical support for all of our colleagues across 23andMe. You'll have the opportunity to develop skills such as asset and identity management, deployment automation, and client management in a corporate setting. The dates for Cohort 1 will be June 5, 2023 - August 18, 2023; the dates for Cohort 2 will be June 20, 2023 - September 1, 2023.

 

Who We Are

Since 2006, 23andMe’s mission has been to help people access, understand, and benefit from the human genome. We are a group of passionate individuals pushing the boundaries of what’s possible to help turn genetic insight into better health and personal understanding.

 

What You’ll Do

  • Support the IT Help Desk team and triage new tickets
  • Work on projects related to:
    • Asset Management
    • Identity Management
    • Deployment Automation
    • Client Management

 

What You’ll Bring

  • Fundamental understanding on Operating Systems, Web Technologies.
  • Scripting a plus, BASH, Powershell, Python preferred. 
  • Ability to communicate clearly to both technical and non-technical end users.
  • Strong Customer Service skills.
  • You are currently pursuing a degree, preferably in Information Technology or related field.
  • Authorization to work in the US
  • Ability to work onsite at our Sunnyvale and South San Francisco offices

Please share with us why you're interested in this opportunity in a cover letter!

 

Strongly Preferred

  • You are curious, excited by new technologies that help simplify and make people’s lives easier.
  • You are self-motivated and not afraid to roll-up your sleeves to solve technical problems.
  • You are service-oriented and care about usability. You can’t help but think about the user’s experience when handling day-to-day ticket issues.
  • You are enthusiastic about working with colleagues across the organization. 
  • You excel in a fast changing environment.

 

About Us

23andMe, headquartered in Sunnyvale, CA, is a leading consumer genetics and research company. Founded in 2006, the company’s mission is to help people access, understand, and benefit from the human genome. 23andMe has pioneered direct access to genetic information as the only company with multiple FDA authorizations for genetic health risk reports. The company has created the world’s largest crowdsourced platform for genetic research, with 80 percent of its customers electing to participate. The platform also powers the 23andMe Therapeutics group, currently pursuing drug discovery programs rooted in human genetics across a spectrum of disease areas, including oncology, respiratory, and cardiovascular diseases, in addition to other therapeutic areas. More information is available at www.23andMe.com.

At 23andMe, we value a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws.  If you are unable to submit your application because of incompatible assistive technology or a disability, please contact us at accommodations-ext@23andme.com. 23andMe will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law.

Please note: 23andMe does not accept agency resumes and we are not responsible for any fees related to unsolicited resumes. Thank you.

23andMe Headquarters Location

Mountain View, CA

23andMe Company Size

Between 500 - 1,000 employees

23andMe Founded Year

2006

23andMe Funding Rounds

  • Post Ipo Equity

    $250,000,000 USD

  • Series F

    $82,500,000 USD

  • Corporate Round

    $300,000,000 USD

  • Series F

    $250,000,000 USD

  • Grant

    $1,700,000 USD

  • Series E

    $115,000,000 USD

  • Grant

    $1,400,000 USD

  • Series D

    $50,000,000 USD

  • Series C

    $9,000,000 USD

  • Series C

    $22,220,289 USD

  • Series B

    $14,200,000 USD

  • Series B

    $13,600,000 USD

  • Series A

    $8,953,320 USD