Job Description

Are you ready for the Journey? We’re a global team of pioneers on a mission to create the next generation of customer experiences. We leverage our diverse range of thought leadership, deep subject matter expertise, and innovative capabilities to lead the Journey into the future of human experiences. Our people share a seeking, building, joyful ethos, attracting the best in reimagining the physical and creating new worlds and realities of the future.

We are looking for a seasoned IT Director to join Journey.

About the Position:

In this broadly influential, global position, your contributions will be wide ranging and multi-faceted. As a senior leader, this role is accountable to executing business objectives and strategies as they change or evolve with exec or investor decisions. As a result, the following is an overview of what you can expect to tackle, but should by no means be considered a comprehensive list:

Transform an IT structure which is currently an obstacle to a stable, cost-effective platform for acquisition and organic growth
Drive the IT tools, platform, hardware and people consolidation strategy of both the existing studios and future acquisitions
Manage all aspects of Journey’s hardware, software and service offering, partnering with Journey’s global executive team to define our IT infrastructure roadmap and prioritization
Own project/program management for your team’s efforts, ensuring on-time & budget roll out of your initiatives
Drive technology, platform and vendor selection, craft and manage successful partner relationships
Define and implement means to measure adoption, efficacy and overall success of IT initiatives, service models, tool
Strive for continuous improvement & innovation in the discipline and its offerings to the business
Set, document and track goals for, and performance of, Journey’s IT team
Coach and mentor team members, helping them to level up their skills and progress within their careers

About You:

You are someone who wants to influence your own development. You’re looking for a company where you have the opportunity to pursue your interests across functions and geographies, and where a job title is not considered the final definition of who you are, but the starting point. You bring to the organization the following competencies:

An uncanny ability to embrace ambiguity and create clarity
Hard skills in the discipline coupled with the business acumen and soft skills required to successfully generate support for your initiatives
A service-oriented mindset
Exemplary project management expertise, with a track record of successful IT roll outs in matrix environments
An ability to identify future business needs, requirements and trends in your discipline ahead of the curve
A high degree of organizational and cross-functional agility; an ability to connects dots and build bridges across functions and disciplines
A Passion for working in Creative Class environments
A powerful history (10+ years) as an IT practitioner, with exceptional technical knowledge of network hardware, software, protocols, and technologies. Including Citrix, Azure and Microsoft 365.
Demonstrable experience in managing a distributed team over a period of at least 5 years
A Bachelor’s degree in a relevant subject

Salary Pay Range

$160,000—$190,000 USD

About Journey:

Founded in 2022, Journey has quickly grown to over 200 employees through key acquisitions of leading companies across diverse industries and specialties. A world-renown architectural design firm, experts in conversational AI, an award-winning immersive studio, and a couple of metaverse strategy and gaming design pioneers have combined capabilities and expertise to form one Journey. With our diverse set of offerings, talents, experiences, and backgrounds across our globally distributed team, we’re now able to offer our brand partners an offering unlike any other. And we’re just getting started. We’re on a mission to lead the Journey toward shaping and creating the future of the human experience.

Our Mission:

Our focus is on a creating a culture of support that is transparent, open, and flexible; an employee experience that attracts and grows the best and brightest talent. We are passionate about helping Journey's success through growth, empowerment, and retention of our best asset – YOU.

Our Values:

The six core Journey values embody our spirit and mindset. These values are embedded in our DNA and we always strive to demonstrate these values in the way we show up to work.

We are explorers: We value curiosity, bravery, seeking knowledge, trying something new, failing, and trying again. We remain on an endless journey of discovery with always more to explore.
We show up: We don’t wait for answers. We seek out solutions, we figure it out, we engage, we continue to learn, we ask questions, we are self starters.
We are authentic: We don’t use jargon, we speak simply, we are reliable, we are honest, we are ego-less, we assume good, we respect others and their voice.
We are fearless: We solve tough challenges, we move the needle, we have fun, we speak up, we draw strength from our team members. We embrace the change that is constant in our world.
We are experts: We strive to deliver the highest quality of work to ourselves and our clients. We value our thinking and want to partner with clients in opportunities to move the needle.
We are collaborators: We strive to improve our collective by sharing new ideas, skills, and perspectives. We work to partner across boundaries and keep minds and opens and we co-create our future.

We offer a competitive employee benefits package including medical and dental insurance, 401K with a matching program, flexible PTO, annual bonuses based on merit, and deal bonuses for business development activities.

Candidates must be eligible to work in the US without work authorization.

Journey is an Equal Opportunity Employer and recognizes that a diverse workforce is crucial to our success as a business. Our practices are rooted in the idea that everyone should be treated with dignity, decency and fairness. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. We would love you to apply for one of our open roles - irrespective of socio-economic status or background, age, gender identity, race, religion, sexual orientation, color, pregnancy, care/family responsibilities, national and social origin, political opinion, marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

If you have a disability or special need that requires accommodation at any time during the recruitment process, please let us know at talent@journey.world

IT Director - Journey

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