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Inside Sales Associate - Doxo

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Job Title
Inside Sales Associate
Job Location
United States
Job Description

Join one of the world's fastest growing fintech startups! We're looking for smart, motivated team members who want to change the way people pay their bills, helping them to improve their financial success.

THE ROLE

The Inside Sales Associate will be a key member on doxo's Provider team, reporting to a Provider Engagement Manager. This person reaches out to billers who have customers using doxo and responds to inquiries from billers who have questions or concerns.

Responsibilities:

  • Extensive outbound calling to communicate doxo’s business model to billers.
  • Professional, personalized responses via phone and email to inbound inquiries about doxo.
  • Responding to objections, competitive questions, and other FAQs.
  • Managing Contacts, Activities, and an Opportunity pipeline using Salesforce.com.
  • Helping to develop B2B marketing strategies that would assist in expanding the doxo biller network.
  • Attainment of assigned revenue targets. 

Desired Experience/Attributes:

  • Previous work experience in a sales, customer service or customer support related field.
  • Enjoys customer engagement, both inbound and outbound.
  • Strong written and spoken communication skills.
  • Ability to translate business requirements into non-technical terms.
  • Proficiency in Salesforce (or another CRM) is a plus.
  • A mindset of continuous improvement.
  • Able to convey information in a professional, friendly and concise manner.
  • Work independently and as part of a team.
  • Proven ability to accomplish objectives and work proactively.
  • Capacity for learning quickly in a fast-paced environment and handling multiple tasks simultaneously.
  • Bachelor's degree in a relevant field preferred.

WHO WE ARE

Each year U.S. households spend over $4.6 trillion - about one third of all consumer spending - on recurring bill payments. While staying on top of these bills is the single largest determinant for consumer financial health, organizing and paying them can be a time-consuming and frustrating chore. Since its inception, doxo has been on a mission to simplify and reduce the anxiety of staying on top of bills, empowering consumers to improve their financial health. Our company was founded on the simple idea that there should be an easy and more secure way for consumers to pay all of their bills through a single account, with any payment method, on any device.

As consumers shift more bill payments online and to mobile, doxo continues to experience rapid growth. To date, over eight million doxo users across 97% of U.S. zip codes have paid bills through the payment network, across more than 45 different service categories. With more than 130,000 payable billers, doxo’s proprietary, crowd sourced provider directory is the largest in the nation.

In 2021, doxo was named by both BuiltIn and Comparably as a best place to work in Seattle, and was also recognized by both Inc. Magazine and Deloitte as one of the fastest-growing companies in North America. Come join us as we grow the team to further accelerate growth, forever changing the bill pay landscape to focus on the customer.

WHY WE ARE DIFFERENT 

doxo is unique in that we have already found product/market fit and that our service is filling an important market need every day. But we are still small enough that every employee, no matter their position, can make a meaningful impact. Because transparency is a priority at all levels across the organization, we are all aware of how our work contributes to the success of our business as a whole. We are agile and work hard to solve difficult problems quickly. We work as a team to get things done and mentor individuals to get to the next level in their career.

OUR COMPANY PERKS AND BENEFITS:

  • 100% employer-paid medical, dental, and vision coverage for full-time employees
  • Generous equity grants
  • 401k match to help you save for your future
  • 15 days PTO to start, plus paid holidays
  • Charitable donation match
  • Student loans support
  • Pet insurance
  • Plus plenty of corporate discounts

doxo is an equal-opportunity employer and we welcome applicants from all backgrounds.

Doxo Headquarters Location

Bellevue, WA

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Doxo Company Size

Between 100 - 200 employees

Doxo Founded Year

2008

Doxo Total Amount Raised

$37,250,000

Doxo Funding Rounds

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  • Series C

    $18,500,000 USD

  • Series Unknown

    $3,500,000 USD

  • Series B

    $10,000,000 USD

  • Series A

    $4,750,000 USD

  • Seed

    $500,000 USD