HR Operations Associate - Acorns

HR Operations Associate | Acorns

Acorns is how everyday consumers save & invest for the long term. By putting tools of wealth-making in everyone's hands, Acorns has become the largest subscription service in U.S. consumer finance, serving nearly 5 million everyday Americans. Customers get:

• Automated investing in diversified portfolios, built with help from experts.
• Easy retirement account that allows customers to invest in their future in minutes, no expertise required.
• Banking that invests with every swipe, allows you to invest from each paycheck, and helps customers get paid up to 2 days early
• Investment account for kids, multiple kids included
• Investment bonuses from brands where you shop
• Money news and education on-the-go

And so much more, all in one app! To date, customers have invested $12.5 billion with Acorns, much of it in spare change. From acorns, mighty oaks do grow!

The HR Operations Associate is responsible for cultivating a seamless, best-in-class onboarding experience that aligns all new hires to Acorns’ mission and values. This role requires a strong understanding of onboarding processes and systems, exceptional attention to detail and a deep passion for building relationships. This position will be the "first impression" for our incoming employees, with that, passion for the new hire experience will be essential. 

This role has the option to be remote or based in our Irvine, CA or New York, NY offices.

You are not expected to have experience with all listed requirements. If you feel passionately about Acorns' mission, vision and values, please apply.  

Within 1 month, you will:

• Learn about the Acorns products and culture and build relationships across the business
• Meet with key partners and stakeholders to understand the Acorns culture and needs across the organization
• Familiarize yourself with all HR policies, processes, practices and programs
• Train on our onboarding processes, systems and programs 
• Begin evaluating the onboarding program to identify opportunities to improve and automate processes

Within 2 months, you will:

• Oversee administration of our talent management system, Cornerstone OnDemand
• Responsible for all administrative tasks in Cornerstone OnDemand including content management, system functionality, configuration, reporting and maintenance
• Responsible for employee updates for employment changes including job changes, organization changes and offboarding
• Work with necessary parties for notification to ensure smooth transitions

Within 3 months, you will:

• Assume management of the Acorns onboarding program 
• Responsible for all administrative tasks after acceptance of offer including background checks, new hire workflows, new hire documents, IT setup and introduction meetings
• Oversee new hire onboarding training and work with managers to ensure compliance
• Partner with hiring managers and the various departments, including HR and IT, to ensure new hires have the tools they need
• Responsible for new hire performance management workflows in our talent management system, Cornerstone OnDemand
• Act as a point of contact to answer new hire questions and drive their engagement throughout the onboarding process

Within 4 months, you will:

• Maintain an engaging and informative experience that aligns all new hires to Acorns’ mission and values
• Evaluate the onboarding program to identify opportunities to improve and automate processes
• Oversee new hire onboarding training and work with managers to ensure compliance
• Work with cross-functional partners such as HR, Legal, Compliance and Information Security to implement training courses and ensure compliance
• Lead annual training campaigns and work with managers and HR Business Partners to ensure compliance

What you will bring to Acorns:

• Bachelor's degree in Business Administration, Psychology or related field
• 3-6 years of experience in Human Resources or Talent Development with a strong understanding of HR principles, practices and procedures
• Experience leading orientation or other new hire training courses preferred 
• Hands-on experience overseeing onboarding programs
• Exceptional attention to detail and high level of personal organization
• Strong ability to prioritize tasks and meet deadlines
• Excellent communication and interpersonal communication

What we offer: 

• Competitive salary and stock options
• A comprehensive benefits package to meet the needs of you and your family
• Flexible paid time off
• Numerous career possibilities that allow you to grow with Acorns
• Talented and motivated team members who care deeply about one another, our mission and our customers

• The rare opportunity to create a new world. We inspire one another every day to do meaningful work that solves big societal challenges.

Mission:

With benevolence and courage, we look after the financial best interests of the up-and-coming; beginning with the empowering step of micro-investing.

Commitment to Diversity, Equity & Inclusion:

Acorns believes diversity, equity and inclusion are fundamental obligations that strengthen our team. We need a diverse, multi-disciplinary team to build a meaningful company and culture. 

Values:

1. Lead with heart
2. Make bold decisions
3. Always build trust
4. Never stop growing
5. Find a way