Head/Director of Sales Operations - Superside

Job Title: Head/Director of Sales Operations
Job Location: Global
Job Listing URL: https://jobs.lever.co/superside/686fa6c1-7f64-4c47-94fd-722a5b7096a0
Job Description: Superside is seeking a Director or Head of Sales Operations to join our world-class Revenue Operations team, specializing in sales operations. This role is instrumental in driving operational excellence, process optimization, revenue forecasting, and analytics across the sales organization.

You will partner closely with Sales Leadership, Marketing, RevOps, and Finance to ensure the sales organization is operating at peak performance and has the tools, insights, and infrastructure needed to scale efficiently. This role reports directly to the Senior Director of Revenue Operations and acts as their strategic right hand in overseeing sales systems, strategy, and execution.
What you’ll do:
Partner with Sales and GTM leadership to design and execute scalable go-to-market strategies
Lead annual and quarterly planning, including territory design, capacity modeling, and quota allocation
Deliver clear, actionable insights on pipeline performance, forecasting, and growth opportunities
Build and maintain accurate reporting and dashboards to track sales performance across segments
Optimize sales processes to remove friction and improve conversion rates
Oversee the sales tech stack, ensuring tools are integrated, reliable, and fully adopted
Align with Marketing Ops, Customer Success Ops, and Finance for seamless lead flow and reporting
Mentor and develop a high-performing Sales Ops team while staying hands-on where needed
What you’ll need to succeed
8+ years in Sales Operations, Revenue Operations, or GTM Strategy within a scaling B2B SaaS company, including at least 2 years in a leadership role
Proven track record supporting multi-segment, multi-geo sales organizations
Deep expertise in Salesforce and related sales tools, with strong CRM architecture, reporting, and automation skills
Experience managing and developing operations team members while staying hands-on
Strong analytical skills with the ability to build models, interpret complex data, and extract clear insights
Exceptional project management and change management capabilities
Strong communication and stakeholder management skills to influence at all levels
Experience building and leading high-performing Sales Ops teams is a plus

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