Facilities Assistant – Employee Services - Laika

General Summary
The Facilities Assistant – Employee Services is responsible for supporting employee services with a primary emphasis on reception coverage and barista support in the coffee bar. Additional responsibilities would include day to day assignments consistent with employee services across the studio. This position is key in providing a positive customer service experience for employees and visitors in a fast-paced production environment.

Job Functions

• Prepare and serve food and beverages to employees while adhering to food safety regulations and quality controls.
• Educate employees on drink menu and make recommendations based on their preferences.
• Respond to inquiries and provide general studio and company information to callers, employees and visitors.
• Greet visitors and give instructions regarding signing in procedures and security protocol.
• Schedule in-house meeting rooms and ensure setup and service requests are executed.
• Work closely with production to coordinate, streamline and execute daily employee service requests.
• Carry out pre and post new hire onboarding and offboarding. Tasks include but are not limited to desk and office renovations, executing new hire studio tours that emphasize building layout, studio policies and procedures, keeping employee maps updated, working with IT to streamline new hire desk and technology prep, performing follow-up check-ins.
• Perform routine machine maintenance and keep equipment in clean, orderly and functional condition.
• Stock inventory, clean and sanitize coffee bar, kitchen/dining area, and equipment & supply areas.
• Plan, prep, carry out and clean up onsite and offsite employee events.
• Run errands as necessary using studio van.

Qualifications

• 1- 2 years related experience in reception or food services with a strong emphasis on customer service.
• Ability to troubleshoot in a variety of situations, while being resourceful in determining solutions.
• Ability to work well under pressure within given deadlines.
• Strong communication and interpersonal skills, including the ability to work with all levels within the organization.
• Strong Microsoft Excel skills and proficiency in Microsoft Office.
• Oregon Driver’s License with proof of insurance and access to a reliable vehicle for running errands.
• Oregon Food Handler’s Card, or ability to obtain one.
• Must be able to legally purchase alcoholic beverages.

Physical Demands and Work Environment
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Physical demands: While performing the duties of this job, the employee is required to walk; stand; sit; use hands to operate standard office equipment; reach with hands and arms; balance; stoop; talk or hear both in person and by telephone. The employee must lift and/or move up to 50 pounds. Vision abilities include close vision, distance vision, and the ability to adjust focus.
• Work environment: While performing the duties of this job, the employee works under typical office conditions and is exposed to variable indoor temperatures. The noise level is usually quiet or moderate.

Location
On-site in Hillsboro, OR 

Salary
$20.00/hour set rate, non-negotiable

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

Please review our EMPLOYMENT DISCLAIMER and MATERIALS SUBMISSION AGREEMENT.