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Emotional Support Expert, Japanese Speaking (US) - Carrot Fertility

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Job Title
Emotional Support Expert, Japanese Speaking (US)
Job Location
United States (Remote)
Job Description

About Carrot:

Carrot Fertility is the leading global fertility care platform, serving people of every age, race, income, sex, sexual orientation, gender, marital status, and geography. Trusted by hundreds of multinational employers, health plans, and health systems, Carrot's comprehensive clinical program delivers industry-leading cost savings for employers and award-winning experiences for millions of people worldwide. Whether there is a need for care through fertility preservation, male-factor infertility, pre-pregnancy, IVF, pregnancy and postpartum, adoption, gestational surrogacy, or menopause, Carrot supports members and their families through many of the most memorable and meaningful moments of their lives. With Carrot, you can pursue your possible.

The Role: 

This is a great opportunity to re-shape healthcare by utilizing your clinical experience, independent critical thinking and expertise in a collaborative environment. Please note that this is a part-time consulting role that will require 2.5 hours per week. This position is remote, but candidates will need to be located in one of the following countries/regions: United States

  • The Emotional Support Expert has the ability  to identify and support the emotional needs and challenges faced by those on the fertility and family forming journey
  • The required shift for this role is  ~ 2.5 hours/week. Weekday and weekend availability will be required.
  • Utilize experience and skills to engage in discussions and educate others 
  • Lend expertise or knowledge to participate in continuing education programs for Carrot employees as needed
  • Participate in quality assurance initiatives and audits to continue to drive an experience that is safe, compliant and of the highest standards

The Team: 

The team consists of a diverse group of individuals with expertise in areas such as adoption, fertility, mental health, pregnancy, and many more. They have a passion for continuous learning and education with an evidence-based approach.

All of them care deeply and are committed to helping individuals: 

  • understand their fertility and family-forming options
  • navigate their unique journey

Minimum Qualifications: 

  • Active LCSW, PsyD, LMFT, RN
  • Must speak fluent Japanese
  • Currently practicing clinician with a minimum of 2 years of experience providing patient care to individuals, couples and families in the fertility and family forming space
  • Superb active listening skills
  • Ability to work independently and understand the difference between good clinical judgment and non-directive guidance 
  • Ability to function well from a confidential and private work-remote environment (this is a 100% remote role)
  • Flexibility to adapt with evolving business needs
  • Must have reliable online and digital resources available for use

Preferred Qualifications:

  • Fluent in any additional language skills is a bonus but not a requirement


Why Carrot?

Carrot has received national and international recognition for its pioneering work, including Best Diversity, Equity, & Inclusion Product from the Anthem Awards, Fast Company's Most Innovative Companies, CNBC's 100 Barrier Breaking Startups, and more. Carrot is regularly featured in media reporting on issues related to the future of work, women in leadership, healthcare innovation and diversity, equity, and inclusion, including MSNBC, The Economist, Bloomberg, The Wall Street Journal, CNBC, National Public Radio, Harvard Business Review, and more. 

Carrot is a remote-first company with teams in more than 40 states across the United States and dozens of countries around the world. It has received numerous workplace awards, including Fortune's Best Workplaces in Healthcare, Quartz’s Best Companies for Remote Workers, and Great Place to Work and Age-Friendly Employer certifications. Learn more at


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Carrot Fertility Headquarters Location

Menlo Park, CA

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Carrot Fertility Company Size

Between 200 - 500 employees

Carrot Fertility Founded Year


Carrot Fertility Total Amount Raised


Carrot Fertility Funding Rounds

View funding details
  • Series C

    $75,000,000 USD

  • Series B

    $24,000,000 USD

  • Series A

    $11,500,000 USD

  • Seed

    $3,600,000 USD

  • Seed

    $120,000 USD