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Director/General Manager, Strategy & Operations- Retail - DoorDash

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Job Title
Director/General Manager, Strategy & Operations- Retail
Job Location
New York, NY; San Francisco, CA; Chicago, IL; Austin, TX; Los Angeles, CA
Job Description

About the Role

DoorDash is looking for an entrepreneurial leader to build out one of our next billion dollar businesses. We're looking for a Director / General Manager to build and manage multiple categories within the Retail marketplace vertical, including the Pet category. As the director of retail strategy and operations, you will think strategically at the highest level while simultaneously managing and executing the day-to-day actions necessary to achieve our ambitious goals.

You have experience leading teams and businesses, blending analytics and creativity to scope and solve complex problems. 

You’re excited about this opportunity because you will…

  • Build & Own - Finding product market fit & creating a new business from the ground up  requires a leader who will roll up their sleeves when they need to but can also create a strategy and vision for the future. 
  • Operate at the Lowest Level of Detail - Diving into the data, talking to customers, and obsessing over the details to make sure we delight every customer and create value for every merchant. 
  • Lead & Advocate - The success of this business will depends on how capable the leader is. They must be able to advocate for their business, lead their cross-functional team to success, and deliver quality results to the customer.
  • Experiment - There is not a written rule-book to success here. This leader must figure out how to get from A to B and constantly push to improve and test new opportunities to get 1% better everyday.
  • Win - Building a world-class marketplace business will not be easy. This person must be comfortable with the ambiguity & embrace the challenge of having multiple paths forward and no right answer. 

We’re excited about you because…

  • You enjoy solving problems and can translate high-level goals into executional plans
  • You have an ability to build partnerships at all levels across a variety of responsibilities to achieve common goals
  • You are comfortable operating at both the 10,000 foot level and at the 10 inch level
  • You're always looking for opportunities to better your work product and lead the outcome – both the good and the bad
  • You have 10+ years of top tier Consulting, VC, tech, retail or related experience; high-growth or early-stage startup experience is a bonus
  • You have experience leading projects, hitting goals, and succeeding in a team environment
  • You have Excel experience (can perform complex functions and modeling) and basic SQL knowledge (or a willingness to learn it)

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

 

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

If you need any accommodations, please inform your recruiting contact upon initial connection.

DoorDash Headquarters Location

San Francisco, CA

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DoorDash Company Size

Between 8,600 - 8,600 employees

DoorDash Founded Year

2013

DoorDash Total Amount Raised

$2,471,820,032

DoorDash Funding Rounds

View funding details
  • Series H

    $400,000,000 USD

  • Series G

    $100,000,000 USD

  • Series G

    $600,000,000 USD

  • Series F

    $400,000,000 USD

  • Series E

    $250,000,000 USD

  • Series D

    $535,000,000 USD

  • Series C

    $127,000,000 USD

  • Series B

    $40,000,000 USD

  • Series A

    $17,300,000 USD

  • Seed

    $2,400,000 USD

  • Pre Seed

    $120,000 USD