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Data Support Associate - Blend

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Job Title
Data Support Associate
Job Location
Mexico City, Mexico
Job Description

Blend is a diverse team of problem solvers who believe that the world’s financial resources should be more accessible. Our cloud banking platform is used by Wells Fargo, U.S. Bank, and over 330 other financial services firms to acquire more customers, increase productivity, and deliver end-to-end digital experiences. Our software enables our customers to process an average of more than $5 billion in loans per day, making it possible for consumers to reach their financial goals faster and lead better lives. Come do work that matters.

 

As a Data Support Associate in our Revenue Operations (RevOps) team, your role will be crucial in ensuring the quality and integrity of data entrusted to us by our clients. You will be responsible for verifying the accuracy of received data, conducting data cleaning and normalization processes to ensure consistency and suitability, and ultimately, facilitating their effective integration into our Data Warehouse. This position requires not only meticulous attention to detail but also a deep understanding of the importance of reliable and accessible data, which are vital for supporting decision-making across various areas of our company.

We are looking for a professional who is a recent university graduate with a strong analytical background, obtained through a degree emphasizing data analysis and management. It is essential for the candidate to have advanced skills in using Google and Microsoft Suites and ideally, it’s preferably to have previous experience or knowledge of Salesforce. The ideal candidate will demonstrate an exceptional ability to work both independently and as part of a team, a strong commitment to data quality, and a readiness to learn and adapt quickly in a dynamic and evolving environment.

This position represents an excellent opportunity for those seeking to develop their career in data management, offering a platform to apply and expand their analytical knowledge in a real and challenging context. We highly value individuals who bring innovation, efficiency, and a fresh perspective to our team, and we are committed to supporting their professional development within our organization.

Note: This is NOT a remote role; you must be able to commute to our office in Mexico City. In order to be considered for the role, please submit your resume in English.

How you'll contribute: 

  • Actively monitor a dedicated email inbox for customer provided data to ensure timely identification
  • Meticulously follow customer specific mapping rules to convert customer data into an ingestible format
  • Verify the accuracy of data post-ingestion to ensure the integrity of the stored information in the data warehouse
  • Actively analyze reporting data to identify customers that are delinquent providing their data
  • Effectively coordinate with clients who are delayed in submitting their data, ensuring fluid communication and timely solutions
  • Provide detailed assistance and follow-up on client inquiries related to data or the data management process
  • Adopt a proactive approach to identifying potential process improvements to create efficiencies and improve the customer experience
  • Effectively communicate daily status and planned prioritization of multiple requests and tasks to ensure timely delivery and client requirement satisfaction

Who you are: 

  • We are seeking a recent university graduate, ideally from disciplines that emphasize rigorous quantitative and qualitative analysis. We value candidates who demonstrate a solid analytical foundation, ready to tackle complex challenges from the start
  • A comprehensive understanding of the data lifecycle, from acquisition through analysis and visualization, is preferred. This understanding is crucial for navigating and optimizing the flow of information within our organization
  • Exceptional analytical skills are required, capable of breaking down complex problems and generating innovative data-based solutions
  • The ability to manage multiple projects simultaneously, demonstrating effective time management and prioritization, is essential for success in our dynamic environment
  • Autonomy in thought, with the initiative to take ownership of challenges presented and the determination to resolve them
  • A critical and analytical approach to problem identification, with an innate ability to discern underlying causes and propose strategic solutions
  • Excellent communication skills, both in team interaction and client relationship management, ensuring effective collaboration and client satisfaction

Required Skills: 

  • Demonstrated proficiency in utilizing Google Workspace, including a deep understanding of its tools and applications. We seek candidates who can navigate and use these platforms fluently to collaborate and manage documents efficiently
  • Extensive experience with Microsoft Office Suite, with advanced skills particularly in Excel, including the use of complex formulas, pivot tables, and data visualization. Candidates are expected to have the capability to analyze and synthesize large data sets, providing actionable insights
  • Hands-on experience with Salesforce or a solid understanding of its functionalities
  • Ability to work with various data file formats, such as CSV and XLSX, demonstrating an understanding of best practices in data management and transformation for analysis and ingestion

 

 

 
 
Blend is an equal opportunity employer that values diversity, inclusion and belonging. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by law. We will consider for employment all qualified applicants with arrest and conviction records in a manner consistent with applicable laws.
 
If you have a disability and you wish to discuss potential accommodations related to applying for employment, please contact Blend at (650) 550-4810 or hraccessibility@blend.com.

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Blend Headquarters Location

San Francisco, CA

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Blend Company Size

Between 1,000 - 5,000 employees

Blend Founded Year

2012

Blend Total Amount Raised

$665,000,000

Blend Funding Rounds

View funding details
  • Series G

    $300,000,000 USD

  • Series F

    $75,000,000 USD

  • Series E

    $130,000,000 USD

  • Series D

    $100,000,000 USD

  • Series C

    $40,000,000 USD

  • Series B

    $20,000,000 USD