Communications Specialist & Coach

As a Communications Specialist and Coach, your role will be two-pronged. You will be responsible for creating and implementing communication enhancement training programs and will also play a huge part in developing and rolling out communication materials (text, graphics, videos) for the company.

Responsibilities:

Communications Coach

• Responsible for creating and implementing training and coaching programs to improve the verbal and written communication skills of associates and leaders
• Work with the training team to proofread, edit, and improve the text, graphics, and videos in training materials
• Facilitate soft skills training related to improving overall communication skills as needed 
• Responsible for supporting the training team by providing training facilitation, nesting support, and/or administrative assistance

Communications Specialist

• Develop and implement a communication strategy that includes media outreach and social media content creation.
• Research and write press releases, and content for the company website, infographics, blogs, vlogs, and newsletters.
• Acquire and maintain a detailed knowledge of the company’s policies, principles, and strategies, and keep up-to-date with relevant developments.
• Adhere to the company’s style guide, ensuring that we produce a high-quality and error-free copy.
• Work with key internal role-players to brainstorm content ideas, in line with the company’s strategy and in support of various brand initiatives.
• Create content that utilize various multimedia assets such as graphics, voice/audio, and videos.
• Support and evaluate results of communication campaigns with the team.

Requirements:

• Bachelor's degree in communications, multimedia arts, journalism, public relations, or a related field (or equivalent)
• A minimum of 1 year of experience in corporate communications 
• Content writing experience for all media platforms
• Social media savvy
• Photo and video-editing skills and experience in content production is a big plus
• Knowledge in graphic and video editing software is an asset
• Experience and knowledge in copywriting, proofreading, and editing
• Excellent written and verbal communication skills.
• Works well under pressure and meets tight deadlines.
• Highly computer literate with capability in email, MS Office, and related business and communication tools.
• Strategic and creative mindset.
• Meticulous attention to detail.
• A portfolio of work is available for review.
• Must pass a proctored writing assessment.
• Willing to work on-site and flexible work hours