Client Partner - NimbleRx

Job Title: Client Partner
Job Location: Irvine, CA
Job Listing URL: https://jobs.lever.co/nimblerx/a94dc6e0-34f6-409f-9b2a-99f770360190
Job Description: NimbleRx is a technology company that enables people to live their best lives by improving access to reliable, affordable healthcare. Our mission is to bring pharmacies into the future by building a convenient and easy-to-use service that supports pharmacists and empowers patients. We are a fast-growing, technology-first startup doing over $1 billion in GMV annually, and our team stays rooted in a patient-first mentality; we aim to bring all of our patients convenient access to reasonably-priced medications without ever needing to step foot in a pharmacy.

The Client Partner is a crucial member of the Nimble team, supporting new and current SMB pharmacy partners as the lead point of contact, post launch. As we grow nationwide, you will increase client engagement with Nimble features and create new sales opportunities by aligning pharmacy goals with revenue-focused growth.
You will:
Effectively train and manage a book of small-medium business size Nimble pharmacy partners, providing proactive solutions to using Nimble and recommending services/features to improve pharmacy revenue and performance
Utilize performance and revenue reports to share potential adoption and growth opportunities with key decision-makers
Actively impact pharmacy partner success by understanding pharmacists' workflows, recurring issues, and product performance
Develop durable relationships with owner(s) and staff of partner pharmacies to provide front line support
Connect with Engineering, Product, and Operations to bring technical expertise to partners
What you bring:
1-3+ years of experience in account management, partner/customer success, account retention, upgrading/upselling accounts, client support, sales
Proactive and confident partner guidance through new Nimble processes
Positive attitude and ability to work in a fast-paced, constantly evolving environment
Excellent verbal and written communication skills
Pharmacy experience highly preferred, but not required
What's in it for you:
Rare opportunity to change an industry and lives of millions
We are reinventing healthcare / pharmacy - your (grand)parents and your (grand)children will understand and appreciate what you do
Medical / Dental / Vision / 401K package that fits your needs
Generous Vacation Policy - work hard and take time when you need it
11 Paid Holidays
Compassionate and driven colleagues in a fun environment where success is celebrated
Work in a beautiful new office near the Irvine Spectrum Center

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