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Channel Sales Development Representative (Spanish Speaking) (Hybrid) - KnowBe4

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Job Title
Channel Sales Development Representative (Spanish Speaking) (Hybrid)
Job Location
Clearwater, Florida
Job Description

About KnowBe4

KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.

Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! We have been certified as a "Great Place To Work" in 8 countries, plus we've earned numerous other prestigious awards, including Glassdoor's Best Places To Work.

Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.

Clearwater positions open to candidates located in greater Tampa Bay area.

As a Channel Sales Development Representative, you are the first person that prospective partners engage with at KnowBe4 and you play an important role in ensuring partners have a positive experience with KnowBe4 from their initial interaction to onboarding. You will engage with partners to conduct deep discovery to understand their business model, walk them through KnowBe4 products and partner programs, set initial expectations and onboard the partner through the agreement process. The ideal candidate will also be able to effectively nurture and guide partners that are not yet a fit for the KnowBe4 partner program.  


  • Facilitate the onboarding of new partners from initial discovery to agreement signing, ensuring a smooth and positive onboarding experience
  • Conduct deep partner discovery to understand a partner’s business model and guide the partner to the program that is suited to their model
  • Identify and qualify prospective partners who are a good fit for KnowBe4’s global partner program(s)
  • Provide prospective partners with a brief walkthrough of the market opportunity, KnowBe4 product suite and platform, and partner program aligned with their model
  • Set initial expectations with partners so that they understand rules of engagement, best practices and overall expectations of the partnership
  • Complete the partner discovery detail in and understand where the partner falls in the overall stratification 
  • Ensure partners meet all compliance requirements with partner agreements and assist them in the agreement process
  • Develop opportunities for the Channel sales team from prospecting and marketing generated leads
  • Respond, engage, and qualify inbound leads and inquiries
  • Develop and execute on a strong prospecting plan of attack, including email and call scripts
  • Ensure successful follow through of Partner sales cycle by maintaining accurate activity and lead qualification information in 
  • Provide in depth information to the Channel team to ensure a smooth onboarding hand-off takes place
  • Follow policy and procedure regarding following up on leads
  • Pass onboarded partners to the appropriate Channel team


  • High school diploma or GED required
  • Bachelor’s Degree a plus
  • Familiarity with standard concepts, practices and procedures within the IT Security Field a plus
  • Experience with Channel a plus
  • Experience with Gmail and Google Docs
  • Experience with Salesforce preferred
  • Must be able to demonstrate sales aptitude working with channel partners
  • Excellent verbal and written communications
  • Fluent in Spanish
  • Good computer skills
  • Friendly phone voice
  • “Pleasantly persistent” as it can take multiple tries to reach a prospect
  • Ability to leave an engaging message and sound interested
  • Must be highly organized and results-oriented

Our Fantastic Benefits

We offer company-wide monthly bonuses, employee referral bonuses, 401k matching (US), fully paid medical insurance (US), open/generous paid time off (length varies by country), parental leave (length varies by country), adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, gym benefits, and a relaxed dress code - all in a modern, high-tech, and fun work environment. For more details about our benefits, visit

Note: An applicant assessment and background check may be part of your hiring procedure.

Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit

No recruitment agencies, please.

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KnowBe4 Headquarters Location

Clearwater, FL

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KnowBe4 Company Size

Between 1,000 - 2,000 employees

KnowBe4 Founded Year


KnowBe4 Total Amount Raised


KnowBe4 Funding Rounds

View funding details
  • Post Ipo Equity

    $300,000,000 USD

  • Series C

    $300,000,000 USD

  • Series C

    $50,000,000 USD

  • Series B

    $30,000,000 USD

  • Series A

    $8,000,000 USD

KnowBe4's Industries