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Cash Applications Specialist - Five9

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Job Title
Cash Applications Specialist
Job Location
Manila, Manila, Philippines
Job Description

Five9 provides businesses reliable, scalable, and secure cloud contact center software designed to create exceptional customer experiences, increase agent productivity, and deliver tangible business results.

We are driven by a passion to transform contact centers into customer engagement centers of excellence.  Since 2001, Five9 has led the cloud revolution in contact centers, helping organizations transition from legacy premise-based solutions to the cloud.

We are looking for an energetic and experienced Cash Applications Specialist to join our finance team. We process high volumes of transactions and remittances, scanning, invoicing, and reconciling items from potentially disparate pieces of the company's financial interests. As part of our team, you reconcile account receivables, perform collection management processes, and post payments reconciliation. You create monthly reports for relevant stakeholders and management, observing all relevant regulations. Our ideal candidate is a motivated problem-solver who can collaborate effectively on larger teams and possesses accurate data entry skills and an eye for detail.

Duties and Responsibilities:

  • Process and reconcile account receivables and remittances
  • Create regular reports to accurately track financial information
  • Perform periodic audits of the general ledger and company financial documents
  • Address payment issues like double payments or other discrepancies
  • Engage in collection management processes as necessary
  • Assist collection team with adhoc requests and administrative tasks
  • Proactively improve processes through system improvements, work with IT and test solutions
  • Support customer inquiry regarding AR and payments

Requirements and Qualifications:

  • Degree in finance or accounting required
  • Prior experience in accounts receivable and cash applications
  • Ability to work independently and contribute to broader team objectives
  • Ability to multitask and manage time amid multiple deadlines
  • Superb written and verbal communications skills
  • Advanced Excel Skills
  • Salesforce, NetSuite,Logisense,Tesorio experience a plus

Company Benefits:

  • Company stocks
  • Annual merit increase based on performance
  • 15% night shift differential pay
  • Paid Leave with Cash Conversion
  • HMO with free dependents
  • Retirement Plan
  • Life Insurance
  • While on work from home setup: Internet and meal allowance are provided
  • Employee Assistance Program for mental and social well-being Government-mandated
    Benefits (SSS, PhilHealth, PagIBIG, 13th month pay, Solo parent leave, Special leave for


Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills.  The more inclusive we are, the better we are.  Five9 is an equal opportunity employer. 

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Our headquarters are located in the beautiful Bishop Ranch Business Park in San Ramon, CA. 

Five9 Headquarters Location

San Ramon, CA

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Five9 Company Size

Between 2,000 - 5,000 employees

Five9 Founded Year


Five9 Total Amount Raised


Five9 Funding Rounds

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  • Debt Financing

    $30,000,000 USD

  • Series D

    $22,000,000 USD

  • Debt Financing

    $12,500,000 USD

  • Series Unknown

    $12,000,000 USD

  • Series C

    $8,600,000 USD

  • Series Unknown

    $12,000,000 USD

  • Series B

    $12,000,000 USD

  • Series A

    $5,000,000 USD