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Associate Manager, Integrated Marketing Strategy & Operations, DashPass - DoorDash

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Job Title
Associate Manager, Integrated Marketing Strategy & Operations, DashPass
Job Location
Toronto, CAN
Job Description

About The Team

DoorDash’s mission is to grow and empower local economies. By building intelligent, last-mile delivery technology for local cities, DoorDash connects people with the local businesses they care about — helping grow businesses and the communities that support those businesses. To further this mission, we’re looking for a high-potential marketing leader, with experience sitting at the intersection of growth, brand, and operations to play a critical role in integrated marketing for US DashPass subscriptions.

This person should be able to think about the business like a GM, drive forward highly cross-functional projects like a product manager, and understand how to speak to our customers like a seasoned marketer. We’re looking for someone with a proven track record of setting & hitting aggressive business goals, managing complex integrated marketing campaigns, and communicating effectively with leadership and cross-functional stakeholders. S/He/They must be able to think big picture, and seamlessly break out how performance marketing, analytics, product, operations and creative will fulfill the topline goals. This candidate must be able to thrive in a fast-paced environment with a “roll up your sleeves” attitude, strong bias-to-action, and collaborative spirit.

What You’ll Do

  • Own the go-to-market strategy and execution for major US DashPass marketing initiatives to drive towards north star objectives (subscription and volume growth)
  • Act as the lynchpin between marketing teams (Growth, Brand, CRM, Product Marketing), strategy & operations, product, finance, analytics and other departments to build and execute on a holistic and integrated marketing strategy
  • Own internal communications of DashPass integrated marketing and elevate opportunities to executives and leads across the organization.
  • Support programs that engage DashPass subscribers via our offerings across restaurants, convenience, grocery, retail, shipping, gifting and more, through advocating and unlocking marketing resourcing.
  • Be responsible for tracking DashPass marketing performance metrics across functions, reporting progress out to org and senior leaders from brand health to acquisition, retention and order frequency, proactively identifying risks and building mitigation strategies in partnership with marketing teams.
  • Partner with operations and finance teams to set the right goals and KPIs for key initiatives, and work with marketing partners and cross-functional operators to create integrated plans to achieve these goals.
  • Build models and frameworks for budgeting, campaign tracking, and marketing goal forecasting.
  • Partner with key cross-functional leads to build and deliver key components of the quarterly investment and resource asks.

Qualifications

  1. 3+ years experience in marketing, preferably with diverse experience across performance, brand or integrated marketing
  2. Bachelor’s degree required, MBA a plus
  3. Excellent verbal, written communication and presentation skills, ability to organize information in a high level way to communicate key points to partners and internal stakeholders.
  4. Strong project management and organizational experience, including building campaign calendars/trackers, setting DRIs, and following up relentlessly to hit deadlines
  5. Proven ability to prioritize and execute tasks in a fast-paced environment, with a strong bias to action.
  6. Experience managing towards, and balancing, brand & performance-oriented goals to drive company-level P&L outcomes.
  7. Ability to synthesize data, make data-driven decisions and balance quantitative measurement with an intuition-driven bias to action.
  8. Strong excel skills and basic SQL understanding a plus

About You

  • Creative and entrepreneurial - you enjoy tackling unsolved problems and finding creative solutions with limited resources
  • Storyteller - you know how to distill complex marketing strategies and initiatives into a clear vision and story to drive education and visibility with senior leaders across the org
  • Collaborative - you love working with a team, and both learning from & teaching others
  • Detailed-oriented - you love to manage highly cross-functional, complex projects without making mistakes or missing deadlines, and you build teams that analyze results at the most granular level
  • Highly quantitative and analytical - you get excited when insights jump out of the data
  • Strategic and business-minded - you find trends in your data and look for the “so what”
  • Fun - you enjoy what you do and energize teams around you.

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. 

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. 

If you need any accommodations, please inform your recruiting contact upon initial connection.

DoorDash Headquarters Location

San Francisco, CA

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DoorDash Company Size

Between 8,600 - 8,600 employees

DoorDash Founded Year

2013

DoorDash Total Amount Raised

$2,471,820,032

DoorDash Funding Rounds

View funding details
  • Series H

    $400,000,000 USD

  • Series G

    $100,000,000 USD

  • Series G

    $600,000,000 USD

  • Series F

    $400,000,000 USD

  • Series E

    $250,000,000 USD

  • Series D

    $535,000,000 USD

  • Series C

    $127,000,000 USD

  • Series B

    $40,000,000 USD

  • Series A

    $17,300,000 USD

  • Seed

    $2,400,000 USD

  • Pre Seed

    $120,000 USD