23andMe logo

Ad Operations Associate - 23andMe

View Company Profile
Job Title
Ad Operations Associate
Job Location
Sunnyvale, California
Job Description

23andMe is seeking an Ad Operations Associate to join our growing gene pool! The marketing team is on a mission to create compelling campaigns that inspire customers to learn more about their genetics. The Ad Operations Associate will be a critical part of the acquisition marketing team, ensuring smooth deployment and function across channel programs. This role will primarily support our large-scale portfolio of online programs, such as SEM, Video, Display, Programmatic, Social, TV, and Affiliate and work closely with the internal Ad Ops team. The ideal candidate will have experience operationalizing online marketing campaigns and be highly detail-oriented with a drive to improve function.


Who We Are

Since 2006, 23andMe’s mission has been to help people access, understand, and benefit from the human genome. We are a group of passionate individuals pushing the boundaries of what’s possible to help turn genetic insight into better health and personal understanding.


What You’ll Do

  • Support ad operations for all paid media channels including SEM, Display, Video, Programmatic, Social, TV and Affiliate.
  • Work in adtech platforms and with partners to traffick campaigns, implement tagging, and QA assets in support of promotions, product releases, and creative updates.
  • Oversee maintenance, updates and technical troubleshooting of campaign tagging and tracking systems.
  • Document internal procedures, updates, and policies tied to ad operations 
  • Work with Marketing, Engineering, Privacy & Security, and other cross functional teams to inform, test and implement product and operational improvements.
  • Perform other operational duties as deemed necessary by the marketing team managers.


What You’ll Bring

  • 2+ years of experience in an ad operations role such as an ad trafficker, ad network or DSP support.
  • Agency experience preferred.
  • Proficient using digital tracking/reporting systems (Google Marketing Platform (Campaign Manager, SA360, DV360) Google Tag Manager, Google Ads, Facebook Ads, Microsoft Ads, etc.)
  • Experience in troubleshooting ad serving and tracking technical issues
  • Web development experience with strong HTML/Javascript skills is a plus.
  • Creative problem-solving and analytical skills.
  • Strong attention to detail and quality control.
  • Excellent communication and project management skills.
  • Highly collaborative and strong cross-functional player.
  • Ability to manage multiple projects simultaneously against tight deadlines.
  • Proficient in Excel.
  • Bachelor's degree.


About Us

23andMe, headquartered in Sunnyvale, CA, is a leading consumer genetics and research company. Founded in 2006, the company’s mission is to help people access, understand, and benefit from the human genome. 23andMe has pioneered direct access to genetic information as the only company with multiple FDA authorizations for genetic health risk reports. The company has created the world’s largest crowdsourced platform for genetic research, with 80 percent of its customers electing to participate. The platform also powers the 23andMe Therapeutics group, currently pursuing drug discovery programs rooted in human genetics across a spectrum of disease areas, including oncology, respiratory, and cardiovascular diseases, in addition to other therapeutic areas. More information is available at www.23andMe.com.

At 23andMe, we value a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin or ancestry, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state or local laws.  If you are unable to submit your application because of incompatible assistive technology or a disability, please contact us at accommodations-ext@23andme.com. 23andMe will reasonably accommodate qualified individuals with disabilities to the extent required by applicable law.

Please note: 23andMe does not accept agency resumes and we are not responsible for any fees related to unsolicited resumes. Thank you.

23andMe Headquarters Location

Mountain View, CA

23andMe Company Size

Between 500 - 1,000 employees

23andMe Founded Year


23andMe Funding Rounds

  • Post Ipo Equity

    $250,000,000 USD

  • Series F

    $82,500,000 USD

  • Corporate Round

    $300,000,000 USD

  • Series F

    $250,000,000 USD

  • Grant

    $1,700,000 USD

  • Series E

    $115,000,000 USD

  • Grant

    $1,400,000 USD

  • Series D

    $50,000,000 USD

  • Series C

    $9,000,000 USD

  • Series C

    $22,220,289 USD

  • Series B

    $14,200,000 USD

  • Series B

    $13,600,000 USD

  • Series A

    $8,953,320 USD