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Account Manager - Adyen

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Job Title
Account Manager
Job Location
Amsterdam
Job Description

This is Adyen

Adyen is the financial technology platform of choice for leading companies. By providing end-to-end payments capabilities, data-driven insights, and financial products in a single global solution, Adyen helps businesses achieve their ambitions faster. With offices around the world, Adyen works with the likes of Facebook, Uber, H&M, Casper, Bonobos and Microsoft. To maintain our momentum, we need people to join us in finding new ways of solving our unique challenges - people like you.

Account Manager

We’re looking for proactive and eager Account Managers to join our team in Amsterdam. In an intensive onboarding period we will prepare you for your role where you'll drive the business opportunities for some of the world's leading companies.  We will provide you with opportunities to learn all about the world of payments and the unique platform we provide. Once you're ready, you’ll be managing relationships and driving growth with Adyen’s existing client base in the Netherlands and international merchants.  

What you’ll do

  • Be the main point of contact for your merchants and proactively build relationships that are founded on trust and will last under pressure.
  • Power the growth of your merchants, through proactive advice on Adyen’s products and services as well as the international payments landscape.
  • Identify beneficial (commercial) opportunities with the merchant, and drive commercial growth of your merchant. 
  • Power the growth of your merchants in multiple channels, through proactive advisory of Adyen’s products and services as well as the international payments landscape.
  • Work closely with the other Adyen offices around the globe on all levels and in all departments. Work with technical, legal, financial and sales teams to develop and understand the relevance of new features for merchants based on merchant needs
  • Collaborate with Adyen employees and resources on internal and customer facing projects.

About you

  • A proactive and eager learner. At Adyen you are the owner of your own growth
  • Have strong interpersonal skills and the ability to develop strong working relationships at all organisational levels and functions, both inside and outside of Adyen;
  • Have 2-5 years of relevant experience in customer success, support or account management with complex enterprise software, technical infrastructure or financial services 
  • A natural-born networker with high energy, you are a confident self-starter with a proven commercial edge, entrepreneurial mindset and strong negotiation skills.
  • Eager to learn and pro actively looking for opportunities to expand your knowledge
  • Ability to interface seamlessly and autonomous with a global multicultural team (culturally aware, adjusts communication style to audiences)
  • Completely fluent in Dutch, English and another language would be a plus

Our Diversity, Equity and Inclusion commitments 

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application.

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

Please note that this role is a full-time position in Amsterdam. It will require a relocation in case you live outside of the Netherlands.

Adyen Headquarters Location

,

Adyen Company Size

Between 2,000 - 5,000 employees

Adyen Founded Year

2006

Adyen Funding Rounds

  • Series B

    $250,000,000 USD

  • Series A

    $16,000,000 USD