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Account Management Intern 客戶關係實習生 - Cake

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Job Title
Account Management Intern 客戶關係實習生
Job Location
Taipei, Taiwan
Job Description

Cake is an international talent platform providing one of the world's top online resume-building tools, bringing global opportunities to talent in the digital age.

Since launching in May 2016 in Silicon Valley, we now manage over 6M talent profiles & 7K company profiles on CakeResume. Innovative companies like Google, Dell, IBM, and TSMC, as well as leading brands of all kinds including L'Oréal, P&G, and many more, are working intensively with Cake for better talent engagement. 

We're a growing team of 100+ creatives, business talents, marketing gurus, and techies, dedicated to creating an ecosystem where great talents can meet great companies efficiently and build a world-class brand along the way! 

What We Offer

  • Generous time off policy and flexible work arrangement
  • Continuous learning opportunities through training and sharing for new markets and different industries
  • Team spirit environment - we work hard, play hard, and celebrate even harder!

 

「幫助人才成長」是 Cake 的創立初衷。
我們從台灣起步,逐步走向國際級舞台,幫助新世代人才連結全球的工作機會、探索無限職涯可能。
你也憧憬這樣的願景嗎?現在就加入 Cake ,一起實現我們的理想。

🍰 關於這份實習

Cake 服務全球超過 10,000+ 企業,包含 Google, HSBC, TSMC, L’Oreal 等台灣與國際頂尖公司,透過招募平台、品牌行銷等多元方式,協助雇主找到優秀的人才。而在未來,隨著服務企業數量、涉及的產業多元性增加,我們需要你協助客戶關係與招募成效管理,確保 Cake 能提供客戶最好的招募體驗!

🍰 透過這份實習,你將參與

  • 協助商務開發(Business Development)團隊管理客戶關係,確保客戶滿意度
  • 使用 Google Analytics、Mixpanel 等工具分析服務成效,提供數據驅動的洞察
  • 與內外部團隊密切協作,確保企業招募專案順利執行
  • 協助處理客戶意見及回饋、解決問題並提升客戶體驗
  • 分析市場和競爭對手資料,提供有價值的分析和建議

🍰 選擇 Cake 的理由

  • 豐厚資源:除了豐富的技術與數位行銷資源外,你將與具備深厚產業背景知識、招募經驗的團隊夥伴共事並學習,一起重新塑造數位時代的人才招募市場。
  • 優良福利:除了在嶄新設計的辦公空間工作外,實習夥伴也享有季度聚餐、專業按摩服務及不定期的工作坊等福利,幫助你舒適工作、事半功倍!

🍰 我們希望夥伴具備以下條件

  • 認同 Cake 的使命與提供的產品服務
  • 不限科系背景、在學與否,但至少需配合 6 個月、每週三個整天 / 20 小時以上(以實體辦公為主,但學期間可依需求調整工作時間與遠端工作)
  • 數位工具基礎使用能力(Google Workspace, Notion, ChatGPT 等)
  • 靈活的應對進退、溝通協調及表達能力
  • 對自己在快節奏環境中多任務處理(multi-tasking)能力有自信
  • 積極主動,具備發現並解決問題的能力,和強烈的責任感

🍰 若具備以下條件加分!

  • 有商務開發、客戶關係、數據分析相關實習經驗
  • 有使用分析工具如 Google Analytics, Mixpanel 的經驗
  • 可以長期配合(實習 6 個月以上),表現良好將有優先轉正機會

🍰 我們的面試有以下環節

  • 線上基礎邏輯測驗(約 20 分鐘)
  • 人資線上面試(約 30-45 分鐘)
  • 用人主管線上面試(約 45 分鐘)
  • 團隊夥伴實體面試(約 60-90 分鐘)

期待你透過履歷及 cover letter 展現你的能力及熱忱!

 


We understand that no candidate is perfectly qualified for any job and believe that diversity of background and thought makes for better problem-solving and creative thinking, which is why we're dedicated to adding new perspectives to the team. What's even more important than your resume is a positive attitude, passion for the work, personal drive for growth, and the ability to thrive in a fluid and collaborative environment. We want you to learn new things in this role and encourage you to apply even if your experience doesn't align perfectly with what is listed here.

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Cake Headquarters Location

Indianapolis, IN

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Cake Company Size

Between 5 - 20 employees

Cake Founded Year

2021

Cake Total Amount Raised

$1,300,000

Cake Funding Rounds

View funding details
  • Pre Seed

    $1,300,000 USD