VP, People Experience at MasterClass

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(17 open jobs)

Online classes taught by the world's greatest minds.

Job title
VP, People Experience
Job listing last updated at
Sep 16, 2020
Job listing location
San Francisco, CA
Job listing source
Job listing link
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Bay Area company location: 475 Brannan St Ste 220, San Francisco CA

Job description

Who we are:

MasterClass is transforming online education by enabling anyone in the world to learn from the very best.  We are deconstructing what makes an actor able to cry on demand, how an athlete defies gravity, and what it takes to write a bestseller.  Our online learning content is available to students anywhere anytime, which supports our mission to ignite the greatness in others.

We are a quickly growing VC-funded startup based in San Francisco, with additional offices in Los Angeles.  We have created online classes taught by famous masters— Gordon Ramsay, Serena Williams, Neil deGrasse Tyson, Sara Blakely, David Sedaris, Bobbi Brown, Timbaland, Anna Wintour and many more to come.

Since launching in 2015, we have been growing our team. Apply now to find out more about what we are doing behind the scenes.

What we are looking for:

  • You have experience building a world-class employee experience in a high-growth environment.
  • You are an accomplished people leader and manager.
  • You must be data driven and have a genuine passion for nurturing our culture and promoting our core values.

Responsibilities of the role:

  • People Programs: You will develop strategies while implementing programs that inspire, motivate and develop our employees to do their best work, including oversight of employee benefits + perks, performance management,  culture initiatives, championing DEI, and engaging L&D programs. 
  • People Operations: You will build out processes, policies, reporting, and systems for a company with 250+ employees and plans to double in size in the next ~1-2 years.
  • Places: You’ll create an inspiring and effective work environment for employees in our physical office (post-COVID) and distributed work environments.


  • 12+ years of experience building, leading and managing People teams
  • Prior experience building the People Ops function at a rapidly scaling company
  • Excellent communication skills and ability to coach, influence, and partner with various levels of employees, with high integrity
  • Superb judgment, strong organizational skills and a sense of urgency
  • Attention to detail and the ability to effectively handle multiple priorities
  • Demonstration of experience in People Operations
  • BA or BS degree in a related field, or direct relevant experience
  • Full-time role based in San Francisco
  • Legally eligible to work in the United States

At MasterClass, we believe we put our best work forward when our employees bring together ideas that are diverse in thought. We are proud to be an equal opportunity workplace and are committed to equal employment opportunity regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or any other characteristic protected by applicable federal, state or local law. In addition, MasterClass will provide reasonable accommodations for qualified individuals with disabilities.  If you have a disability or special need, we would like to know how we can better accommodate you.

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