School communication shouldn’t be so hard. Send quick, simple messages to any device—for free.
About the company
Remind, the leading communication platform in education, helps educators reach students and parents where they are: their phones. With over 30 million active users, we’re one of the fastest-growing companies in education technology, but we have our sights set on something bigger: giving every student the opportunity to succeed.
About this role
As a Senior Software Engineer, you serve your Customer Success colleagues, your peers in Remind Engineering, and our customers with a focus on identifying, verifying, and correcting technical issues to help ensure a delightful and successful experience for our schools and districts. You will tackle challenging technical problems with the simplest possible solutions while building relationships with and supporting our customers.
Some of the most complex aspects of Remind’s platform are connected to onboarding new customers—rostering and account provisioning, automated message configuration and sending, data syncing and API access. You will be a primary technical resource for triaging issues and supporting customers through these processes. You will author code to improve and maintain features as well as own new feature development for our internal systems and tools.
What you'll do:
On your first day, you should:
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