Senior Program Manager, R&D Business Operations at Anaplan

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(56 open jobs)

Anaplan's connected planning platform enables organizations to accelerate decision making by connecting data, people, and plans across the business.

Job title
Senior Program Manager, R&D Business Operations
Job listing last updated at
Sep 15, 2020
Job listing location
San Francisco, United States
Job listing source
Job listing link
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Bay Area company location: 50 Hawthorne St, San Francisco CA

Job description

Sure, we are leading innovation in Enterprise Planning Management software. Yes, our product is arguably the most sophisticated one in its class. But our product alone does not make heroes of our customers. Our R&D teams, and the work they do to make our Platform so special, make a huge contribution. And these teams can’t function successfully without the support, direction, and guidance of our Operations team! 

This important position on the R&D Business Operations team gives you a fantastic opportunity to help scale our business through the evolution and growth of our R&D teams. Working to ensure our organization is equipped with the best enablement, tools and processes they need.


Are you a results-focused superstar executioner, with background in R&D and Software professional services operations, business analytics, program or project management? Are you able to put yourself in our Product Manager and Engineer’s shoes, and understand what they need to be truly successful in delivering and supporting Anaplan? Are you analytically minded, and able to bring together the data and metrics we need to track the health and scale of our R&D team? Are you cool and calm under pressure, and able to remain focused on delivering to project plans and driving results? Do you thrive in building strong relationships across cross-functional teams? Are you someone who is known for being totally accountable for whatever is in your hands? Then this job is for you.

As the Senior Program Manager, R&D Business Operations, you’ll report to the Senior Director, Business Operations and collaborate closely with the team to help strengthen and scale the Anaplan R&D team.

You will be part of the Operations team that operates globally to provide the tools, processes, best-practice collateral, and operational support that make our teams, and ultimately customers successful.


  • Analyze and interpret key performance indicators (KPIs) and other metrics. Deliver insights & recommendations to the business based on trends
  • Execute key programs that are necessary to support the operational effectiveness and efficiency, such as Platform Availability and DevOps evolution
  • Provide materials and data that help R&D teams work more effectively
  • Implement and manage software that facilitates R&D team activities

The responsibilities aren’t always defined. It’s critical that you have the skills, motivation and initiative to really take ownership of the Business Operations space to help drive us forward as a company. This role requires high levels of autonomy, accountability, and integrity!


  • BA/BS required. MA/MBA a bonus
  • 10+ years of Operations & Program Management experience
  • A deep understanding of the role of Product & Engineering in SaaS world
  • Excellent communication and presentation skills with attention to detail
  • Proven project management capabilities
  • Strong ability to deliver and facilitate knowledge transfer, both in-person and virtually, across a globally diverse team
  • Data-driven with a commitment to process improvement
  • Strong reputation working with inter-disciplinary teams as being innovative, accountable, reliable, and able to thrive in a constantly changing environment
  • Passion for process and experience scaling processes
  • Enjoys “getting their hands dirty” by digging into complex operations
  • Ability to manage own workload, work efficiently, and meet deadlines
  • Ability to focus on progress and results; a natural problem-solver
  • Ability to lead through influence; strong active listening skills is a must
  • Strong ability to give/receive feedback; iterative and open mindset
  • Active advocate of drama-free and positive work environment and culture
  • Experience working in a hypergrowth organization a plus


  • Passionate, positive and energetic and always looking for new opportunities to learn and evolve your skills
  • Motivated by improving Employee experience and business performance, scaling the Organization to optimum performance and enhancing company culture
  • Experienced at working with technical teams and staff, preferably for a SaaS company (Extra kudos if you’ve worked across a globally distributed team)
  • Excellent at both written and verbal communication
  • Aligned with our core values - you are Open, Authentic, Inclusive, Collaborative, Creative and Tenacious

    About Anaplan

    We’re building a truly unique technology. From our calculation engine and in-memory data store, to apps and predictive analytics; amazing technology is being developed every day.

    We’re addressing a $100B/year problem that all global businesses face. Our mission is to break the traditional business planning mould, currently performed through spreadsheets or legacy systems. Anaplan’s Connected Planning platform is enabling customers to improve decision-making by turning response time into real time.

    With 1000+ customers and 175+ partners globally, Anaplan’s platform is solving some of the most complex challenges in business. CEOs, analysts, and the press agree—Anaplan is changing the way the world does business.

    Learn about our history, see our recognitions and achievements, and take a look at what it’s like to work at Anaplan.

    Get to know more about working at Anaplan by checking out our social channels.




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