Senior Product Manager - EHR Integration at iRhythm

*This role can either be based in San Francisco or remotely.

About iRhythm

iRhythm is a leading digital healthcare company focused on the way cardiac arrhythmias are clinically diagnosed by combining our wearable bio sensing technology with powerful cloud-based data analytics and Artificial Intelligence capabilities. Our goal is to be the leading provider of ambulatory ECG monitoring for patients at risk for arrhythmias. iRhythm’s continuous ambulatory monitoring has already put over 3 million patients and their doctors on a shorter path to what they both need – answers.

Senior Product Manager, EHR Integration

iRhythm is looking for a Senior Product Manager for our EHR Integration service.  In this role, you will be the strategic business leader owning the roadmap and direction of the service offering of integrating the Zio System with various provider electronic health record systems (e.g. Epic, Cerner, Allscripts). You will be working closely with the software development and EHR teams to build a scalable technology and process that will support and elevate the growth of the company at large. You will also collaborate closely with cross-functional stakeholders across the organization to spearhead EHR integration market expansion, internal process improvement, and commercialization.  

 Responsibilities include:

• Collect voice of customer and internal stakeholder feedback to understand unmet needs and pain points.
• Inspire and lead product vision, communicating to the executive team and across the business.
• Develop product roadmap and communicate with cross functional team.
• Work with engineering, design, and UX to deliver high quality features and user experience through iteration.
• Measure, analyze, and communicate analytics data and KPIs to monitor product performance and outcomes.
• Ensure organizational alignment on end-to-end EHR service, from integration, implementation, to maintenance
• Support sales for key customer accounts, collaborating with EHR project managers
• Collaborate with the marketing team to optimally position the EHR service for customers and internal stakeholders.
• Willing to travel up to 30%.

About you:

You care deeply about improving patient and clinician experience within the healthcare space. The end user (internal and external) is always your first priority, and you strive to understand their day-to-day pain points through data and research. You know enough about the technical side of data integration to be dangerous, and can articulate technical ideas at the right level depending on audience. You love diverse teams, and when challenging problems present themselves, you use your leadership and critical thinking skills to help the team reach a decision. You know how to balance getting stuff done with assessing risk of the unknown. Making difficult tradeoffs is your forte, and you are able to communicate your rationale so the rest of the team is aligned. You are respected and can take charge, but everyone feels comfortable challenging you or coming to you with new ideas.  

Required Qualifications

• 5+ years product management experience within the EHR or adjacent space.
• Experience in the Healthcare IT and/or Medical Device arena.
• Exceptional leadership and communication skills.
• Deep knowledge of product management best practices.
• Strong drive to be end-user centric, including both internal and external users.
• Experience with driving analytics and business intelligence.
• Strong system analysis, analytical and problem-solving skills.
• Effective presentation and interpersonal skills.
• Demonstrates initiative; results oriented; strong sense of urgency.
• Experience with Atlassian toolset (Jira, Confluence, etc.), road mapping tools (Aha!) and data analytics tools (Tableau, Pendo, GA, SQL)
• BA/BS in science or technical field. Advanced degree or MBA desired.

Preferred Qualifications

• Experience with EHR integration development using Mirth or other such HL7 integration tools
• Experience building/commercializing applications for Epic App Orchard
• Experience with requirements management applications (Jama, DOORS,…) and design control applications (MasterControl)
• Software development experience using scripting/OO language

What’s in it for you

This is a full-time position with competitive compensation package, excellent benefits including medical, dental and vision insurance (all of which start on your first day), paid holidays, and PTO!

iRhythm also provides additional benefits including 401K (with safe harbor company match), an Employee Stock Purchase Plan, paid parental leave, pet insurance discount, Cultural Committee/Charity events, and so much more!

FLSA Status: Exempt

As a part of our core values, we ensure a diverse and inclusive workforce. We welcome and celebrate people of all backgrounds, experiences, skills and perspectives. iRhythm Technologies, Inc. is an Equal Opportunity Employer (M/F/V/D). Pursuant to San Francisco Fair Chance Ordinance, we will consider for employment all qualified applicants with arrest and conviction records.

Make iRhythm your path forward.