Property Manager at Mynd

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Mynd

(2 open jobs)

You can rely on us for modern property management, including fast leasing, data and insights, as well as multi-channel communication. Get peace of Mynd.


Job title
Property Manager
Job listing last updated at
Sep 23, 2020
Job listing location
Oakland or Sacramento, CA
Job listing source
greenhouse
Job listing link
External link
Bay Area company location: 1611 Telegraph Ave #1200, Oakland CA

Job description

About Mynd:

Mynd is a full-stack tech-enabled property management company for the small residential industry (single-family rentals and apartment buildings up to 49 units in size). This is a massive mom-and-pop industry that has never been scaled, and Mynd intends to be the first-to-scale.  Today, Mynd manages 9,000 units in 16 markets and is rapidly growing nationwide. 

By combining great talent with on-the-ground experts, data and our proprietary technology, Mynd delivers an unparalleled customer experience for both owners and residents. Offering best-in-class property management is a start but building an end-to-end investment platform is the north star. No company has ever been this dedicated to raising the bar in the industry to create happy homes and healthy investments for all. Headquartered in Oakland, Calif., Mynd has been named one of the 10 Best Tech Startups in Oakland by the Tech Tribune and is backed by leading venture capital firms, including Lightspeed Venture Partners, Canaan Partners, and Jackson Square Partners.

We’re always on the lookout for top talent. Mynd is not only made up of real estate professionals but also skilled individuals, across a wide variety of industries — there is no ideal employee build other than having a passion for active problem-solving and an impeccable work ethic. We seek those ready to hit the ground running, and those who want to join a team driven by data and by a great customer experience. Join us!

About the Role:

The Property Manager runs a portfolio of small multi-unit and single family buildings throughout a Mynd-defined geographic footprint.  They are responsible for all phases of property management in their area, including leasing, turns, resident relations, repairs & maintenance, and owner communications.  

Mynd’s unique approach to ‘team property management’ provides the Property Manager with a wealth of centralized resources to help them execute all phases of management for their portfolio.  Between these resources and their own area staff, the successful Property Manager must know how to efficiently and effectively lead a team of people while consistently solving the myriad of escalations that arise during day to day operations.

The Property Manager loves both real estate and technology, and wants to use their property management skills to build a truly next generation property management company.

Responsibilities:

  • Manage a portfolio inclusive of both small multi-family buildings (2-50 units) and single family residential homes to meet company objectives and metrics.
  • Act as the primary point of contact between associates in the field and centralized functions.
  • Utilize technology and judgment to assess, organize and schedule tasks by priority and
    geographical location. Ensure recurring and one-time tasks are completed.
  • Oversee Service Technicians and Portfolio Associates; who deliver notices, complete inspections, perform work orders and turns, and various other support tasks for property management.
  • Provide exceptional customer service at all times to current and potential owners, residents, co-workers and team members. 
  • Support innovation by testing software, processes and organizational changes and providing feedback.

Qualifications:

  • 3-4 years of experience as a residential property manager; preferable single family residences
  • 2 years supervisory experience, managing direct reports 
  • Experience with Propertyware software; Yardi, Appfolio, and/or PropertyWare a plus
  • Valid Driver's License and reliable source of transportation.
  • Strong understanding of technology, including Google Applications and Microsoft Office.
  • Strong customer service, written and verbal communication, organizational and interpersonal skills required. Ability to work well using mobile office electronic tools. 
  • Receptive to learning new tools and exchanging knowledge.
  • Excellent communicator, team player, resourceful, organized and mindful of time management.Accustomed to going above and beyond.

Any offer of employment is conditioned upon the successful completion of a background investigation.

Physical Demands:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Prolonged periods sitting at a desk and working on a computer.

Must be able to lift up to 15 pounds at times.

Moderate level of cognitive ability and decision making.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities are subject to change at any time with or without notice to meet company objectives and organizational missions. 

 

At Mynd, we encourage all of our team members to: 

Be Myndful

Always Be Entrepreneurial 

Earn Trust

Play Team First

Be an ‘A’ Player

Think Like An Investor

 

As part of our dedication to diversity, Mynd is an Equal Opportunity Employer. Individuals seeking employment at Mynd are considered without regard to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other legally protected category.

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