IT Logistics Specialist at Udacity

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Udacity

(16 open jobs)

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Job title
IT Logistics Specialist
Job listing last updated at
Feb 11, 2021
Job listing location
Mountain View, CA or U.S. Remote
Job listing source
greenhouse
Job listing link
External link
Bay Area company location: 2440 W El Camino Real, Mountain View CA

Job description

Udacity's mission is to train the world’s workforce in the careers of the future. We partner with leading companies to learn how technology is transforming industries, then teach the critical tech skills that individuals need for new and better jobs, and companies are looking for in their workforce.  With Nanodegree programs ranging from AI and Azure to Data Science, Robotic Process Automation, and Cybersecurity, our online training platform helps even the busiest learners prepare themselves for the most in-demand tech roles. 

Udacity's unique learning model of real-world projects and experts and mentors available 24/7 enables an unprecedented degree of engagement with our students, and we are with them through every step of their learning journey—from the first moment a marketing team member might answer a question, to the penultimate moment when a career team member receives word that a graduate has gotten a new job. Always putting Students First guides us as we continue our mission to bring the highest quality learning possible, to as many learners as we can possibly reach.

Students First - Better Together - Entrepreneurial - Data Driven - Candid and Direct - A Meritocracy

Udacity is looking for an IT Logistics Technician to join our IT team. If you love a challenge and truly want to make a difference in the world Udacity is the place for you. The role of IT Logistics Technician is a position that will maintain our IT inventory asset system and work with vendors to procure equipment globally. We are a small team supporting a global company, we move quickly and on occasion need to learn as we go. Your work here will be critical to our operational success.

What you'll be doing

  • Manage new hire onboarding. Everything from shipping IT equipment to onboarding classes
  • Manage Global workplace equipment and inventory. Everything from computers, laptops, monitors, phones, tablets, and cabling
  • Establishing and maintaining relations with IT vendors to procure IT equipment and deploy equipment globally
  • Collaborate with internal teams to project equipment needs for new hires in specific regions 
  • Analyze and maintain IT Equipment Life Cycle(e.g. Hardware recycle, destruction, and equipment return)

What you should have

  • 2+ years of experience in enterprise IT HelpDesk or Desktop Support
  • 1-2 years working with and managing IT vendor relationships
  • A passion for technology and education
  • Must possess problem-solving, troubleshooting, and investigative skills
  • Strong customer service experience and mindset
  • Comfortable with sending and receiving large packages residentially during WFH period

Highly Desirable Skills

  • Previous experience working with Mobile Device Management and SSO services such as Jamf, Intune, Okta, or OneLogin
  • Experience in administering and  software suites such as GSuite, JIRA, LastPass, Adobe, Office 365.
  • Able to make FedEx shipments
  • Open to playing games with the IT team

Consider applying if your experience is close to what we described above. We look for people with exceptional potential, as we know highest performing teams include people of diverse backgrounds, perspectives, and life experiences.

Udacity is committed to creating economic empowerment and a more diverse and equitable world. We have partnered with AT&T, Google, Lyft, Microsoft, Accenture and more to provide over 22,000 scholarships this year to those from communities under-represented in tech.

 
To ensure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, color, religion, sex, gender, gender identity or expression, sexual orientation, marital status, national origin, ancestry, disability, medical condition (including genetic information), age, veteran status or military status, denial of pregnancy disability leave or reasonable accommodation.
 

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