HR Coordinator at Dialpad

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(4 open jobs)

Get business VoIP with Dialpad and connect your team with a cloud phone system that makes business communications easier and more efficient.

Job title
HR Coordinator
Job listing last updated at
Sep 26, 2020
Job listing location
Austin, TX, San Francisco, CA, Vancouver, BC
Job listing source
Job listing link
External link
Bay Area company location: 100 California St #500, San Francisco CA

Job description

Dialpad is the most modern business communications company in the industry.  Our products range from conferencing calling, to phone systems to contact center solutions that are all built with the end-user in mind.  We allow workers to be productive from anywhere on any device and have moved all the power of an on-premise phone system or contact center to the cloud to be accessed and used by modern workers in today’s Work from Anywhere environment.

Who We Are

At Dialpad, work isn’t a place you go, it's a thing you do. We not only build products to enable the everywhere worker, but we also are everywhere workers.  With offices in San Francisco, San Ramon, Austin, Raleigh, Vancouver, Waterloo, Tokyo, London and Bangalore, we truly believe in finding the best talent everywhere.  We also embrace the Work from Home movement and are just as happy hiring great talent from anywhere if they choose to work from home rather than in an office.

With $120 million in funding from ICONIQ Capital, Google Ventures, Andreessen Horowitz, Scale Ventures and other top VC’s Dialpad attracts top engineers from companies like Microsoft and Google, and every member of our team plays an essential role in creating dynamic products that enable workers to be productive from anywhere.

About The Role

Dialpad is looking for a full-time People Operations Coordinator to help us support & scale our organization in all aspects of the employee experience,  including HR operations, Recruiting , benefit administration, policy development, HR systems and compliance. We are seeking someone who has a passion for getting things done, takes ownership, has great attention to detail, and is committed to being a valuable resource to employees throughout our growing organization. This role is a high-touch, employee-centric role that will provide an incredible opportunity for growth, experience and visibility to all areas of human resources. This role will report to the Senior Manager, HR Operations. 

About the Team

At Dialpad, we believe that the People Experience team  is an invaluable resource to the overall health of the organization. Our team cares deeply about employee experience and we work hard to help our teams, employees & leaders thrive beyond all expectations. 

If you are passionate about employee experience, you want to be challenged and you want to work with a supportive, energetic and generally awesome team, then we’d love to hear from you!


  • Own and administrator employee lifecycle processes including onboarding, offboarding, personnel changes, leaves of absences and compliance
  • Provide ongoing support to all employees globally
  • Administer employee benefit programs, including health benefits, open enrollment, 401(k), perks and wellness
  • Support and maintain data integrity in HR systems with a high level of accuracy
  • Support recruiting team with interview coordination
  • Manage and improve key HR tools, processes and workflows to keep our organization running smoothly
  • Support people programs involving employee experience, engagement, learning & development, performance management, recognition, and communication
  • Identify opportunities for improvement and assist with communication, implementation and change management of various programs and initiatives


  • A go-getter who can own a project with varying levels of instruction and run with it
  • Enthusiasm and willingness to be a team player 
  • Ability to thrive in a fast-paced startup environment 
  • Previous work experience in HR a plus
  • Strong attention to detail
  • Strong interpersonal skills with the ability to listen and empathize with others and anticipate, respond, and pivot to the needs of the employees and business
  • You are a problem solver, not a problem finder
  • You have a demonstrated  ability to handle confidential information with total discretion
  • A sense of humor is a must :)

About Us

Joining our team means collaborating with people that aren’t just passionate about their work but about Argentine tango, musicals, sushi burritos, comic books - you name it. Because if you’re going to redefine the status quo, you need a group of people hungry to do more, to see more, and be more than where they started.

There is no idea too crazy and no task too small — we work together to make things we’re proud of.

Compensation & Equity

Teamwork makes the dream work. We recognize that our dedicated team members are what make us successful. That’s why we offer competitive salaries in addition to stock options.


An apple a day keeps the doctor away - and it doesn’t hurt that we offer 100% paid medical, dental, and vision plans for all employees.


We offer a monthly stipend to help cover your cell phone, home internet, and even gym membership costs.


We believe in your future as much as you do! That's why we offer a yearly stipend for continued learning and education expenses.

Office Meals

Bon Appetit! Enjoy catered lunches, free snacks & drinks (both healthy and unhealthy - no judgment!)

Location, Location, Location

San Francisco <> San Ramon <> Austin <> Raleigh <> Vancouver <> Kitchener <> Tokyo <> New York <> Bangalore. From coast to coast, our offices are nestled in active and growing downtown areas

Dialpad is an equal opportunity employer; we believe in creating a community of inclusion and an environment free from discrimination or harassment.

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