Head of Business Operations, R&D at Anaplan

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(56 open jobs)

Anaplan's connected planning platform enables organizations to accelerate decision making by connecting data, people, and plans across the business.

Job title
Head of Business Operations, R&D
Job listing last updated at
Sep 15, 2020
Job listing location
San Francisco, United States
Job listing source
Job listing link
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Bay Area company location: 50 Hawthorne St, San Francisco CA

Job description

Anaplan’s R&D organization is looking for a Business Operations Leader. Do you have extensive experience supporting, scaling an R&D organization? Are you smart, adaptable, and keen to partner with the business? Are you a creative problem solver who can both give and receive feedback? Do you lead with inclusion, collaboration and authenticity? This is an opportunity for you to work for a high-growth startup disrupting how companies do business. We’re looking for someone who thrives in a changing environment. Has a desire to develop a deep understanding of our system and excited to solve challenging problems at scale while delivering new capabilities to our rapidly growing number of customers. We have a long list of incredible benefits and offer highly competitive packages - we’re serious about attracting the best technologists in the industry. We’ll also offer you a rewarding career with a company that values diversity and invests in you.

Are you tenacious, driver, and an execution focused leader who can support our technical business and enable them to excel professionally? To help them achieve this, you’ll need to be calm under pressure, confident, and enjoy a complete understanding of the principals of business operations.

We’re a team that embraces and respects different perspectives towards our work. We aren’t afraid to try new ideas. We’re passionate about helping our customers and each other succeed. We work hard, but we also don’t wait for an excuse to have fun.

It’s a challenging and varied role. Anaplan is a challenging and dynamic company. You’ll need to be comfortable with multitasking, ready for constant change, and able to adapt quickly. 

What you’ll do:

  • Lead the Business Operations Function for R&D, growing a strong team to foster a culture of execution, accountability, collaboration, and service excellence across the organization.
  • Support the Chief Development Officer and R&D leadership team as Chief of Staff.
  • Create a strong matrix of Operations capability across Product Management, Platform, Application & Infrastructure Engineering.
  • Design, implement & own the Strategic and Budgetary planning processes, liaising across R&D, with G&A and our partner functions.
  • Own the Balanced Scorecard for R&D to derive meaningful & actionable insight from our metrics. 
  • Serve as the subject matter expert to drive process design, improvement, and management/measurement systems across the function.
  • Run the PMO, Portfolio and Program Management of strategic initiatives across R&D. 
  • Drive alignment on staffing, people initiatives, infrastructure, tooling and facility investments with internal cross-functional partners in HR, Engineering, Facilities, Security and Finance functions.
  • Own monthly and quarterly business reviews gather data, synthesize the status and deliver the story.
  • Own the operational people processes for R&D including onboarding, engagement, communication and knowledge management.



  • Diverse Experience working in SAAS with technical leadership teams including hyper growth and at-scale stage companies
  • 15+ years within Operational/Delivery functions & associated processes within the software/analytics sector
  • Proven senior leadership experience in highly dynamic environment
  • Experience with C-level communications and facilitation
  • Proven ability to manage large scale change projects
  • Superior knowledge of company functions
  • Sense of urgency and ability to execute in a fast-paced changing environment
  • Ability to balance thorough, thoughtful planning with speed and efficiency with rapidly shifting business demands
  • Strong working knowledge of data analysis and performance metrics
  • Team-focused — enthusiastic, approachable, collaborative, knowledgeable, and flexible


What we offer:


  • A rewarding, progressive career with a company that values diversity, flexibility and understands the need for a good work/life balance.
  • Market-leading salaries combined with generous bonuses, equity and a range of comprehensive benefits.
  • 3 days of paid leave every year to help support the charity or
  • cause of your choice.
  • Huge problems to solve –you will constantly be learning and pushing boundaries, working with so some of the most committed people around!


About Anaplan

We’re building a truly unique technology. From our calculation engine and in-memory data store, to apps and predictive analytics; amazing technology is being developed every day.

We’re addressing a $100B/year problem that all global businesses face. Our mission is to break the traditional business planning mould, currently performed through spreadsheets or legacy systems. Anaplan’s Connected Planning platform is enabling customers to improve decision-making by turning response time into real time.

With 1000+ customers and 175+ partners globally, Anaplan’s platform is solving some of the most complex challenges in business. CEOs, analysts, and the press agree—Anaplan is changing the way the world does business.

Learn about our history, see our recognitions and achievements, and take a look at what it’s like to work at Anaplan.

Get to know more about working at Anaplan by checking out our social channels.





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