Mental Health and Personal Growth Platform for Innovative Companies
Modern Health is a mental health benefits platform for employers. We are the first solution to cover the full spectrum of mental well-being needs through both evidence-based technology and professional support from a certified coach or therapist. Whether someone wants to proactively manage stress or treat depression, Modern Health guides people to the right care at the right time. We empower companies to help all of their employees be the best version of themselves, and believe in meeting people wherever they are in their mental health journey.
We are a female-founded company, backed by investors like Kleiner Perkins, Founders Fund, John Doerr, and Y Combinator, and partner with companies like Pixar, Gusto, Okta, EA, and Nextdoor that are taking a proactive approach to mental health care for their employees. Modern Health has raised more than $42 million and is looking for driven, creative, and passionate individuals to join in our mission.
An inclusive and diverse culture are key components of mental well-being in the workplace, and that starts with how we build our own team. If you’re excited about this role, we’d love to hear from you!
As an Enterprise Client Success Manager, you own Modern Health’s large-scale employer relationships from launch through contract renewal. You are responsible for partnering with a Fortune 100 companies to build custom launch and engagement plans that resonate with large and global employee populations, driving product adoption and engagement, and over time client retention and growth. You partner closely with senior HR executives and business leaders, serving as product expert, strategic consultant, and mental health champion. Your partnership with Modern Health’s clients and internal product team allows us to continually improve the functionality and benefits of the platform.
This role reports to the Head of Client Success. Ideal candidates have prior experience managing large-scale client relationships, and are comfortable analyzing data and using it to make strategic and consultative recommendations. We’re looking for someone with experience working on custom partnerships, and excited to positively impact the lives of millions in a highly visible role.