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Because you belong at Twilio.
The Who, What, Why and Where
Twilio is growing rapidly and seeking a Head of Contract Operations to join our Sales Operations team. In this role you will have the opportunity to support Twilio’s growing Sales organization from a deal strategy and operational efficiency perspective. Success in the role requires a high degree of process orientation, excellent interpersonal and communication skills, original thinking to proactively identify new and different approaches to structuring deals, and ability to work across multiple functions as a trusted advisor to help sales teams nurture a deal from quote to cash. This is a high visibility role at Twilio requiring interactions with C-suite, Sales Leaders, and many functions across Twilio.
Twilio is looking for a leader who lives the Twilio Magic and has a demonstrated track record of leading Contract Operations. They also have:
As the Head of Contract Operations, you will live the Twilio Magic values
As the Head of Contract Operations you will lead the Contract Operations team responsible for deal structuring, order form creation, contract management, and supporting strategic and operational decision-making at Twilio. The individual in this role will define new deal constructs and work with other functions to ensure smooth implementation, ensure that accurate pricing goes out to the prospects, and commercial term documents are negotiated to yield the most mutually beneficial agreements for our customers and for Twilio.
Twilio is a company that is empowering the world’s developers with modern communication in order to build better applications. Twilio is truly unique; we are a company committed to your growth, your learning, your development, and your entire employee experience. We only win when our employees succeed and we're dedicated to helping you develop your strengths. We have a cultural foundation built on diversity, inclusion, and innovation and we want you and your ideas to thrive at Twilio.
This position will be located in our San Francisco office. Around the world, Twilio offers benefits and perks to support the physical, financial, and emotional well being of you and your loved ones. No matter where you are based, you will experience a company that believes in small teams for maximum impact; seeks well-rounded talent to ensure a full perspective on our customers’ experience, understands that this is a marathon, not a sprint; that continuously and purposefully builds an inclusive culture that empowers everyone to do their best work and be the best version of themselves.
Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience. Twilio has democratized communications channels like voice, text, chat, video and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications. By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.