Anaplan's connected planning platform enables organizations to accelerate decision making by connecting data, people, and plans across the business.
Customer Success Business Partner:
Anaplan is changing the way companies plan and this isn’t Customer Success as usual. We’re looking for team members who can’t sit still and are always thinking about improving the customer and Partner experience. Do you enjoy diving into issues and solving problems? Are you detail-oriented yet able to communicate at a high level? Do you enjoy knowing that your work has significantly improved your client’s life? Do you have the personality, the systematic approach, and the skills to align internal/external and partner organizations through the customer journey? If so, this job is for you.
As a Customer Success Business Partner, you are primarily responsible for the successful deployment, user adoption and on-going health of our customers and their Anaplan solutions. Acting as a key contact for customers, you will work alongside our Partners to ensure that the customer is trained, has a successful implementation as well as manage their ongoing health and adoption to ensure Anaplan is delivering high ROI. As the primary customer contact for any platform challenges, you will handle escalations and ensure customer satisfaction.
Do you align with Anaplan’s Values?
Collaborative: We go out of our way to help others succeed
Explore all of our Values on Anaplan.com/careers
About Anaplan We're building a truly unique technology. From our calculation engine and in-memory data store, to apps and predictive analytics; amazing technology is being developed every day. We're addressing a $100B/year problem that all global businesses face.
Our mission is to break the traditional business planning mold, currently performed through spreadsheets or legacy systems.
Anaplan's Connected Planning platform is enabling customers to improve decision-making by turning response time into real time. With 1200+ customers and 175+ partners globally, Anaplan's platform is solving some of the most complex challenges in business. CEOs, analysts, and the press agree-Anaplan is changing the way the world does business. Learn about our history, see our recognitions and achievements, and take a look at what it's like to work at Anaplan.
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CAN'T FIND THE PERFECT ROLE FOR YOU? NEW OPPORTUNITIES ARE OPENING UP DAILY: ANAPLAN.COM/CAREERS