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Technical Lead, Backend - Thena

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Job Title
Technical Lead, Backend
Job Location
Bengaluru, Karnataka, India
Job Description

About us:

Thena is the leading platform for customer engagement and intelligence, built for the needs of modern businesses. Forward-thinking brands such as Mixpanel, WorkRamp, Sprig, Incident, and Etsy use Thena to supercharge their customer facing functions by tapping into the synergy of AI and real-time messaging platforms like Slack. 

Founded in 2022 and backed by First Round Capital and Lightspeed VP, we are a fast growing team spanning across Mountain View, New York City and Bangalore. Thena is ranked by G2 as #1 for chat/live support, workflows, and ticket response user experience. We believe the future of customer communications is one of simplicity, unity, and empowerment. Interested in learning more? Visit www.thena.ai

Requirements:

  • Minimum of 6+ years of software development experience, with a primary focus on NodeJS.
  • Architect and implement end-to-end full-stack solutions.
  • Lead, mentor, and coach a team of engineers.
  • Collaborate with product and design teams to align on project goals.
  • Ensure code quality through rigorous reviews and testing methodologies.
  • Stay updated on industry trends and introduce innovative solutions.
  • Participate in the recruitment and onboarding of new engineering talent.
  • Engage with senior leadership and stakeholders on technical deliverables and challenges.

Responsibilities:

  • Deliver scalable and reliable software solutions in line with company objectives.
  • Foster a culture of collaboration, innovation, and continuous learning within the team.
  • Oversee project timelines and communicate risks or blockers proactively.
  • Uphold high standards of code quality, system performance, and security.
  • Represent the engineering team in cross-departmental collaborations.
  • Allocate resources based on project requirements and individual strengths.
  • Encourage and lead initiatives for technical growth and innovation.

Preferred Skills:

  • Proficiency with modern back-end technologies and frameworks.
  • Familiarity with the unique challenges and opportunities presented by B2B SaaS, including scalability, multi-tenancy, and integration with various enterprise systems.
  • Experience in a multi-cloud environment (e.g., AWS, Heroku).
  • Proven ability to navigate complex business requirements and deliver in a dynamic, fast-paced environment.

Benefits:

  • Comprehensive health insurance for you and your family, ensuring peace of mind.
  • ESOPs offering a stake in our company's success and growth trajectory.
  • Generous flexible budgets dedicated to your learning and development.
  • Robust mental wellness programs supporting the holistic well-being of our team.
  • Access to high-end hardware and software tools, optimizing performance and innovation.

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Thena Headquarters Location

Palo Alto, CA

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Thena Company Size

Between 20 - 50 employees

Thena Founded Year

2022

Thena Total Amount Raised

$7,155,000

Thena Funding Rounds

View funding details
  • Seed

    $5,000,000 USD

  • Pre Seed

    $2,155,000 USD