Senior Manager, Sales Operations, Salesforce - JUUL Labs
View Company Profile- Job Title
- Senior Manager, Sales Operations, Salesforce
- Job Location
- Remote - United States
- Job Listing URL
- https://boards.greenhouse.io/juullabs/jobs/5910657
- Job Description
THE COMPANY:
Juul Labs’ mission is to impact the lives of the world’s one billion adult smokers by eliminating combustible cigarettes. We have the opportunity to address one of the world’s most intractable challenges through a commitment to exceptional quality, research, design, and innovation. Backed by leading technology investors, we are committed to the same excellence when it comes to hiring great talent.
We are a diverse team that is united by this common purpose and we are hiring the world’s best engineers, scientists, designers, product managers, operations experts, and customer service and business professionals. If the opportunity to build your career at one of the fastest growing companies is compelling, read on for more details.
ROLE AND RESPONSIBILITIES:
The Senior Manager, Sales Operations is responsible for refining and scaling the Salesforce platform to support the efficiency and effectiveness of the sales team. The main responsibilities of this person will be to (1) partner with key business stakeholders and Commercial leaders to scope enhancements in Salesforce, and (2) manage our team of offshore developers to implement solutions. The successful candidate will be responsible for executing the day-to-day configuration, support, maintenance, and improvement of our CRM platform which is critical to the success of the business.
KEY RESPONSIBILITIES:
- Partner with business leaders and technical stakeholders to lead the design, establishment, and execution of the Salesforce CRM development roadmap
- Meet regularly with cross-functional teams and their leaders to understand the needs of the business, then ensure alignment on feature development and prioritization
- Lead a team of developers to deliver technical solutions for the ongoing needs of the business
- Oversee requirements discovery, solution design, user story writing, feature development, and user acceptance testing of ongoing project work
- Assist in testing technical solutions to verify the functionalities work as expected for end users
- Publish release notes and ensure sufficient documentation of new feature releases; assist in development of training materials and team training
- Maintain end-to-end ownership of platform development, including business requirements, project milestones, delivery dates, and budgets
PERSONAL AND PROFESSIONAL QUALIFICATIONS:
- 6+ years experience in Salesforce development (Sales, Service, or Field Service)
- Expert level of knowledge in SFDC and integration experience with other enterprise application suites
- Experience managing and successfully delivering on all phases of Salesforce projects including platform design, automation solutions, user experience, and reporting methodologies
- Salesforce certification (Admin, Sales or Service Consultant, etc.)
- Significant consulting/client facing experience (includes Director level and above)
- Experience leading a team of technical developers
- Ability to juggle multiple priorities, tasks, and deadlines
- Excellent verbal and written communication and presentation skills, with exceptional attention to detail
EDUCATION:
Bachelor's or equivalent experience
JUUL LABS PERKS & BENEFITS:
- A place to grow your career. We’ll help you set big goals - and exceed them
- People. Work with talented, committed and supportive teammates
- Equity and performance bonuses. Every employee is a stakeholder in our success
- Cell phone subsidy, commuter benefits and discounts on JUUL products
- Excellent medical, dental and vision benefits
Juul Labs is proud to be an equal opportunity employer and is committed to creating a diverse and inclusive work environment for all employees and job applicants, without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. We will consider for employment qualified applicants with arrest and conviction records, pursuant to the San Francisco Fair Chance Ordinance. Juul Labs also complies with the employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must have authorization to work for Juul Labs in the US. #LI-remote
SALARY RANGES:
Salary varies by role, level and location, and is dependent on the cost of labor in a given
geographic region among other factors. These ranges may be modified at any time.
LOCATIONS:
Tier 1 Locations: Greater New York City, and San Francisco Bay Area
Tier 2 Locations: Greater Boston, Washington DC Metropolitan Area, Seattle/Tacoma,
Greater Sacramento, Los Angeles/OC/San Diego
Tier 3 Locations: Rest of New England, NY Capital District, Rest of New Jersey, Greater
Philadelphia, Pittsburgh, Delaware, Rest of Maryland, Rest of Virginia, North Carolina,
Atlanta, Miami-Fort Lauderdale-WPB, Chicagoland, Dallas, Houston, Austin,
Minneapolis/St. Paul, Colorado, Phoenix, Reno, Las Vegas, Portland Ore./Vancouver
Wash., Rest of California, Hawaii
Tier 4 Locations: Rest of US including Alaska and Puerto RicoTier 1 Range:$140,000—$193,000 USDTier 2 Range:$129,000—$178,000 USDTier 3 Range:$121,000—$167,000 USDTier 4 Range:$110,000—$152,000 USD
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JUUL Labs Company Size
Between 1,000 - 5,000 employees
JUUL Labs Founded Year
2017
JUUL Labs Total Amount Raised
$13,663,200,256
JUUL Labs Funding Rounds
View funding detailsCorporate Round
$12,800,000,000 USD
Series Unknown
$650,000,000 USD
Convertible Note
$111,500,000 USD
Series D
$54,999,995 USD
Series C
$46,700,000 USD