Director of Product Management - ManyChat

WHO WE ARE:

Manychat is a leading Chat Marketing platform. We help businesses engage with their customers on Instagram, Facebook Messenger, WhatsApp, and Telegram. Manychat is a Meta Official Business Partner, backed by top investors, including Bessemer Venture Partners. 

With 140+ teammates across three global offices — Barcelona, Yerevan, and Austin — Manychat helps more than one million businesses worldwide interact with billions of customers in real-time at scale. No matter the use case — generating leads, increasing engagement, providing 24/7 customer support, accepting payments, and beyond — Manychat helps businesses improve their ROI and grow faster.

WHAT WE'RE LOOKING FOR:

We are seeking a highly skilled and experienced Product Leader to oversee core products in Manychat. The successful candidate will be responsible for managing business and product metrics, as well as driving the development of new features and improving the overall customer experience. This person will work closely with the development team to ensure that the product meets the needs of our customers and exceeds their expectations.

WHAT YOU’LL DO:

• Develop and execute core products roadmap in alignment with overall product strategy.
• Lead cross-functional team to deliver product enhancements and new features on-time and within budget on the web and mobile app.
• Conduct market research and analysis to identify customer needs, trends, and opportunities.
• Define and track key product metrics, analyze data, and make data-driven decisions.
• Work closely with other Product Managers, Sales, Customer Success, and Marketing teams to ensure the core products are aligned with company goals and objectives.
• Collaborate with UX/UI designers and development teams to design and build intuitive and user-friendly features and interfaces.
• Monitor and analyze industry and competitive trends to identify product gaps and opportunities.
• Build strong relationships with customers to gather feedback, insights, and requirements.

WHAT YOU’LL BRING:

• Bachelor's degree in Business Administration, Marketing, Computer Science, or related field.
• 5+ years of experience in product management, preferably in SaaS products.
• Experience with mobile app product management is a plus.
• Proven track record of delivering successful products that meet customer needs and business objectives.
• Strong analytical skills and ability to make data-driven decisions.
• Excellent communication and interpersonal skills.
• Fluent in English, both written and verbal.

If you are passionate about building innovative and customer-focused products and have a proven track record of delivering successful products, we encourage you to apply for this exciting opportunity to join our team!

WHAT WE OFFER:

We care about your growth, well-being, and comfort

• Professional development budget for relevant conference tickets, training programs, or courses.
• Flexible benefits plan to choose the perks that fit your needs.
• Health insurance including dentistry and check ups.
• Hybrid work format.

Manychat is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.

This commitment is also reflected through our candidate experience. If you have individual needs that may require an accommodation during the interview process, please indicate this in your application. We will do our best to provide assistance throughout your interview process to ensure you’re set up for success.